CA - United States
31 Mar 2017
I am a fairly new Hostek customer, having utilized another hosting company for all of my reseller hosting needs for the past 20 years. However, all of my experiences with Hostek customer and technical support since setting up my first hosting account with them about 1-1/2 years ago, has been beyond reproach. All involved are extremely responsive to support tickets, and go above and beyond to resolve issues quickly and effectively. I would whole-heartedly recommend Hostek's hosting services - they are professional, knowledgeable, efficient, and above all, really seem to care about resolving issues to the customer's satisfaction.
Hightower Artists Group, I
GA - United States
13 Jan 2017
You guys are absolutely the BEST tech support and Customer Service in the hosting industry! I've been a hosting reseller for 22 years now, and have had to deal with other companies at client request, but you guys are the BEST!
You are also a pleasure to work with, you are always kind and professional, even when I'm freaking out, LOL, and you guys should be proud that you give such excellent support.
AZ - United States
9 Nov 2016
Sometimes, I have challenges, that I have a very difficult time, with.
I requested assistance, and I got it within a very short period of time.
Some times, I could not understand the meaning of the explanation, but, the support team was patient, and kept on helping, until we resolved and fixed the problem.
In short, the support team, is friendly, willing to help, and patient.
Thank you, all.
Lisa Parziale, Portside M
TX - United States
20 Jun 2015
Hostek is a wonderful company to work with. We switched to them on a recommendation from a colleague and we are very glad we did. We are paying about the same as before for our VPS server but the level of support and service is 10x better. They are friendly, knowledgable and always willing to do whatever is needed to get your issue resolved. Wait time? Less than a minute or two every time I have called. I also have used the email support and again, fast and efficient. Great job, I fully recommend Hostek to others.
TX - United States
30 Jan 2015
I went with Hostek several years ago on blind trust for our ColdFusion based sites and never looked back. Since then, Hostek has hosted Wordpress sites as well. I've always been extremely happy with Hostek overall. The support has been outstanding. The knowledge and skills of your staff have maintained our sites without equal. I would recommend Hostek unequivocally to anyone interested in web hosting.