FL - United States
12 Jul 2016
There was an issue with some files that were mistakenly deleted and some that had issues. Both were taken care of very quickly, one at 4 AM! When they say 24 hours the do! And the best part they made sure I was authorized to handle it.
Western Province - South Africa
10 Sep 2015
What an absolute pleasure to work with Hostek's support team. They have been such a big help and you can throw almost any hosting problem at them. Thanks again for a great experience and I would definitely recommend you as a company!
Lisa Parziale, Portside M
TX - United States
20 Jun 2015
Hostek is a wonderful company to work with. We switched to them on a recommendation from a colleague and we are very glad we did. We are paying about the same as before for our VPS server but the level of support and service is 10x better. They are friendly, knowledgable and always willing to do whatever is needed to get your issue resolved. Wait time? Less than a minute or two every time I have called. I also have used the email support and again, fast and efficient. Great job, I fully recommend Hostek to others.
BC - Canada
3 Apr 2015
Dear Sirs and Madams;
I have been in the IT business since 1972.
Your support team is beyond exemplary.
Can you please let Marcus know that I so much appreciate his ability to
diagnose and set right any problem that we have come up against.
Also congratulations to the rest of the team for providing such a high
service that I believe is the best in the industry.
You can quote me anytime.
FR8FORCE, COM Locker and Logenics Systems.
TX - United States
11 Feb 2015
I have been a customer/re-seller of Hostek for some time now and I and my customers are very satisfied with not only the quality of products and services that we use but the level of attention devoted to our needs or requests. There was not one time where I was disappointed or frustrated, each request was COMPLETE within hours if not minutes. I was once a regular customer with one domain and I have had the same top notch service till now with many domains.
Job well done Hostek Support Team,
Jason Guzman - RenderSQUAD