PA - United States
12 Jun 2018
I have been a client of Hostek for maybe 15 years now. What is most impressive is the almost instantaneous responses you get when a support question is submitted.
I had a support need recently on a weekend morning around 7:00 am. The fixed my problem within 2=10 minutes of my request. Truly Remarkable!
I would not hesitate to recommend Hostek to anyone and everyone. They are truly professionals and the best and what they do.
Berlin - Germany
25 May 2017
CA - United States
31 Mar 2017
I am a fairly new Hostek customer, having utilized another hosting company for all of my reseller hosting needs for the past 20 years. However, all of my experiences with Hostek customer and technical support since setting up my first hosting account with them about 1-1/2 years ago, has been beyond reproach. All involved are extremely responsive to support tickets, and go above and beyond to resolve issues quickly and effectively. I would whole-heartedly recommend Hostek's hosting services - they are professional, knowledgeable, efficient, and above all, really seem to care about resolving issues to the customer's satisfaction.
VA - United States
4 Jan 2017
I requested account cancellation after my many hours of unsuccessful attempts to get my application working on my new server. Chris Gentry, from sales, contacted me via email asking if he could help resolve the problem. I explained the technical issue in writing, yet not expecting much in return. To my pleasant surprise, after couple of hours he replied to let me know that a member of the technical team has been able to resolve the problem.
I am thankful to the team member for helping me out getting the application working, but more importantly I am impressed by the proactive approach to customer care that Chris exhibited today. Thank you!
Jon Gilbert - V
NY - United States
16 Jul 2016
Hostek provides amazing technical support. Everyone is both friendly and knowedgable. They also provide links to very useful resources, including videos and detailed help files.
VA - United States
7 Jul 2016
The support techs at Hostek are among the best I have worked with in my 35 years as programmer, network engineer, IS- VP and VAR. Their responses are informative, on the money and technically informative./ No Bull, evasiveness or non-pertinent questions - they know the systems and are not afraid to dig and get answers. And they are QUICK to reply with the RIGHT answers circumspectly and intelligently evaluated. I also host Cold Fusion sites and Hostek is the BEST I hosted my own servers before and they are reason I am happy now and can spend more time working with clients assured that Hostek has my back.