hostek.com Customer Review

Here's what AbraSphere had to say about hostek.com

AbraSphere | CA, United States | Submitted 18 Jan 2016

I am technology professional with over 36 years in the field. It's great to be able to contact support and not waste time going through a "script" to get to the heart of an issue. With Hostek, I get another professional on the phone or through chat who understands the issue and quickly resolves it. It save huge amount of time and money.

Customer Service 5 5.0
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hostek.com Reviews

5 Stars

4.9 Overall Rating

Based on 76

Customer Service

5 Stars Average
About hostek.com

Welcome to Hostek.com.   Hostek.com began offering hosting services back in 1998.  We strive daily to provide the absolute best customer support you will experience from a hosting provider.  We don't just say that, we back it up!

Beginning on day one Hostek.com has focused on taking care of the customer.  Combining Hostek.com's great customer service with the best web hosting services, Hostek.com should be your choice for all your hosting needs from Shared, Reseller and high available VPS hosting.

Other Customer Reviews for hostek.com

5 Stars

Allen C - CA - United States 24 May 2017

I have a small e-commerce web site so I need a great vps system. I have been with 1AND1, Brinkster, Arvixe and Myhosting.com. Most of them started out with decent support, but over time they all outsourced support to India and the Philippines. The offshore techs were clueless if they couldn't find a solution in their manual and always had to escalate even the most simple problems to 'higher level' support which was a 24-48 wait, if they ever got back to you at all. The thick accents were very hard to understand.
So one Sunday I was calling around to find a good Windows vps system with SQL Sever and called Hostek. Dakota took the call and I was very impressed with how knowledgeable and articulate he was. I continue to be impressed by all of the support tech's at Hostek.
I retired as an Oracle DBA at a University and at Sonoma County and have an MS in Information Systems from the University of Southern California, so when I speak to a tech I know if he is for real, and these guys at Hostek are! My vps is fast and reliable and any question I have these guys can answer it knowledgeably.
Hostek, please continue with your current support model, please don't change a thing, and you will have me as a customer for life, I will recommend you to everyone who needs hosting and you will be acquiring new customers faster than you can imagine!
Anyone can contact me about my Hostek experience, I contacted Hostek and offered to give my testimonial because I have never had support that is so good.

5 Stars

Jay - PA - United States 8 Dec 2016

Hands Down! Hostek has provided the best customer support I have ever experienced in my IT career. -CIO

5 Stars

Patrick - SC - United States 15 Nov 2016

So far I have two VPS's with Hostek and am very happy. I plan to move my other ones there as well.

5 Stars

Chad - IN - United States 19 Jul 2016

Fast. Great. I work in IT - you made this easy.

5 Stars

Ron - NH - United States 26 Mar 2016

Ever since signing on with Hostek a little over a year ago I have nothing but exceptional customer service. If you have an issue with something they prefer you submit it as a ticket on their website, but even when I call I have no problem reaching someone who's knowledgeable and helpful. I am running a server with Coldfusion and could not be happier with their support.

5 Stars

Natalie N - TX - United States 4 Feb 2015

I could not be more satisfied with Hostek's tech support team. I remain amazed by their efforts and the way they consistently go above and beyond the call of duty for web hosting tech support. They have never failed to quickly and effectively address problems with my site when they occur (even when I am the cause of them through something like updating a plugin). Not only that, the entire team has been patient with my layperson's limited understanding of technical terms and processes. I have used Hostek for almost six years. During that time, I have never had a negative experience with them. In fact, it has been the opposite. Instead of merely meeting minimum standards for support and hosting, they have consistently exceeded standards and expectations. I cannot recommend Hostek highly enough!

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