g3visas.com Customer Review

Here's what Jane O. had to say about g3visas.com

Jane O. | NY, United States | Submitted 3 Jan 2019

Julio Carrillo was a life saver for me. I hadn't realized my passport had expired and I am leaving for Mexico City on January 10th. I came to the office without airplane confirmation info or new passport photos. He let me call Jet Blue on the office phone (I had left my phone at home -- yikes!) who tried to email the plane info; then he told me where I could get quick passport photos. When I came back with the photos, Jet Blue email had not come through, so I tried again on Julio's phone and had the info emailed to his personal email which worked. He was so patient and helpful. I was pretty rattled and he made everything work. He is an outstanding employee.

Price 4 4.0
Recommend to Others 5 5.0
Will Use Again 5 5.0
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g3visas.com Reviews

5 Stars

4.9 Overall Rating

Based on 351


5 Stars Average

Customer Service

5 Stars Average

Recommend to Others

5 Stars Average

Will Use Again

5 Stars Average
About g3visas.com

G3 Global services started in 1994 to provide our customers with the service and expertise needed to effortlessly obtain visas, passports, and document authentications for use in foreign countries. We know from experience that getting visas and passports can be a hassle. We are experts, knowing the prerequisite travel requirements to every country on the globe. Our customers don't have to research visa requirements or wait in lines.

Our headquarters is located in Washington, DC. We have expanded to outlying offices that house professional service representatives to serve various Embassies, Consulates, and US Government agencies. Our staff, with international expertise, hand processes documents at our locations in Atlanta, Chicago, Houston, Los Angeles, Miami, New York and San Francisco. 

Other Customer Reviews for g3visas.com

5 Stars

Carole M. - MO - United States 15 Jun 2019

This was not a typical request, I believe which makes it more important. I had already ap;plied directly to the Congolese Embassy for a visa three weeks ago with all the supporting documents. I was taking a student with me who had a much more complicated request than I had since she was going to be away in Peru directly before we were planning to go to the DRC.

Basically, my passport did not turn up. I called them repeatedly and sent emails to the DRC Embassy with no response. Even the phone had a message that the person was on the phone. I became alarmed and contacted G3. This was serrundipitous but the gentleman in Miami (Clarence) provided me with the paperwork to make a request for followup with your DC agency. I sent this paperwork allowing G3 to get access to my passport, overnight Fed Ex.

I received a phone call from Brigitte Yates within 1/2hr of receipt of the paperwork and a response regarding the status of my passport within a couple of hrs. She was efficient, supportive and succeeded in achieving the result I needed. There was no time to lose since my flight leaves on Monday and today is Saturday. She saved the day for me and significant funds since this was a medical mission with many depending upon us.

5 Stars

S. G. - NC - United States 30 May 2019

Consistently EXCELLENT service and support provided by G3! They are extremely professional, knowledgeable and dedicated to customer service. They never fail to meet a deadline. Cohesive team, excellent communications, the best in the business!

5 Stars

Anonymous C. 18 Oct 2018

We had a special circumstance requiring handling some sensitive information, and the rep, Julie Carrillo handled everything perfectly. We truly appreciate his extra effort and assistance with our Visa application.

5 Stars

Cheryl - NY - United States 15 Oct 2018

G3 is always very helpful, patient, professional and reliable. Everyone I deal with at G3 is a pleasure to deal with!

5 Stars

Alexandra M. - NY - United States 11 Oct 2018

The whole team was so helpful and responsive, even able to hop on a call with me on Friday at 5:30pm. I felt very confident in their care, and our visa was received in no time! Will definitely be recommending this service to others at my company.

5 Stars

Marjorie F. - CA - United States 31 Jul 2018

Quick precise service. When there was a mistake on the check to US gov they called and put it on a credit card to avoid delay. Very happy except a bit pricey.

5 Stars

Anonymous C. - MN - United States 26 Jun 2018

I used g3 because we had used them before for passports and visas. The process went smooth. Didn't know if I would get the old passport back, but it was sent back by USA Dept of State.

5 Stars

Tracy 6 Nov 2017

Very smooth process

5 Stars

Patricia W. - GA - United States 23 Oct 2017

Highly recommend this service to anyone. I request 15-17 day turn around and got my passport in 7 days. Outstanding customer service.

5 Stars

kenneth D. - VA - United States 19 May 2017

I was immediately impressed with the ease in preparing the documents and the assistance given. Then I was blown away by the knowledge of the agent and the pleasant personality when walked through the process. I would recommend that you offer these qualities to other companies.

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