CA - United States
21 Nov 2017
I have been a Dotblock customer for a number of years and have found them to be easy to contact for questios and information. My Dotblock VPS works very well and is fast.
FL - United States
14 Jun 2017
If I could give them 6 stars I would. Thank you to the support staff who executed our server restore in a prompt and professional manner. When we thought all was lost, they were right on top of things. And the service was included in the monthly server costs. Amazing.
5 Apr 2017
I cant go one enough...
I have been with these guys for years and I pick up the phone and say I have this issue or that issue, even though as webmaster I should know how to do things...(but I am not professionally trained)
Doesnt matter when I say whats up they look into issues far beyond a normal Hosting company and always solve the problem or advise me correctly for a fix...
They always answer the phone and My sites stay up and running with 0 server related issues...
I dont know of any other hosting company that cares about their customers as much as Host rocket...
Think I wrote this as a company person...wrong contact me or visit my site qcinspectors.com and you will see I work elsewhere and they do provide hosting through the Dot Block side of their company...
I have Called Don many times and asked for help he even verified an auto registration email script that was 9 yrs old...he asked to see it then installed it set it up and showed me all the ins and outs...
Well above and beyond what any other server provider would have done...I was with four different companies prior to switching over to them, they keep all SQL and pearl updated so I could run my Vbulletin board and when they didnt have the version required they got it installed it and set up my site for me...
These folks treat me like I am their brother...
Thanks, I am pleased to be asked what I think and rate you as a company, and your service is what service means...
23 Jan 2016
I've been a host rocket (dot block) customer for several years and have been very satisfied with the technical support team. They are always courteous, knowledgable and helpful.
CO - United States
8 Jan 2016
The services provided are top-notch. The support staff is surprisingly attentive to detail, knowledgeable, and always willing to assist me.
I am very happy with my decision to utilize DotBlock for my hosting needs.
15 Sep 2015
never had any technical difficulties either myself or the dotblock team could solve. when i needed them, the answers and solutions were always swift and to 100% satisfaction. i can safely say that a lot of service providers could learn a deal or two from dotblock.
Steven L. Houseworth, P
TX - United States
1 Sep 2015
As an IT Manager who has used many companies, y'all are my favorite: fast response, easy to work with.
ONLY issue is not HIPAA compliant so cannot use more of your services!
MI - United States
11 Nov 2014
Great company with quick support. Never a down time since switching to DotBlock.
PA - United States
10 Nov 2014
I am a long time user of dotblock and hostrocket. I dearly love my dotblock servers, and anytime I had an issue, tech support was right there to help me out. When I wanted to install an OS distribution that was not on the list, they installed it for me promptly. Uptime is superb, and I have far more issues with my own isp than with dotblock. Dotblock offers a lot more than most other vps providers I found.