dotblock.com Customer Review

Here's what Rimack had to say about dotblock.com

Rimack | Mex, Mexico | Submitted 31 May 2016

Excellt Service !!!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Click Here to Visit dotblock.com

dotblock.com Reviews

5 Stars

4.9 Overall Rating

Based on 76

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About dotblock.com

DotBlock is privately owned by HostRocket.com, a multi-million dollar sister web hosting company located in Upstate New York. Our company has been providing web hosting services to approximately 50,000 websites since 1999. By focusing on service while maintaining affordability, the company provides service that meets the unique needs of each client and exceeds their wildest performance expectations. Customers and vendors across the globe can agree that Dotblock is truly the future of web hosting.

Headquartered in Clifton Park, NY, which is a region known as New York’s Tech Valley, Dotblock conducts business from one of the country's leading regions in the high-tech sector. The Tech Valley is home to over 1,000 major technology-oriented companies who together have a combined annual payroll which exceeds 2 billion dollars. Forbes magazine calls the Tech Valley one of the "Top 20 Places to do Business in America". Additionally, the region is not prone to major disasters and is known to have one of the highest concentrations of skilled workers in America. When you combine these very unique factors, you can breathe a sigh of relief knowing that Dotblock’s strategically chosen location gives the company a competitive advantage and enhances the overall stability of the company.

Other Customer Reviews for dotblock.com

5 Stars

Rob K. - FL - United States 25 Mar 2018

They offer VERY competitive prices.

The support system is very responsive and the few issues I've had have been resolved within an hour.

I'm a critical a$$hole who ran my own server farm for 15yrs prior to migrating to DotBlock so... take that for whatever you think its worth.

5 Stars

Mark W. 5 Apr 2017

I cant go one enough...
I have been with these guys for years and I pick up the phone and say I have this issue or that issue, even though as webmaster I should know how to do things...(but I am not professionally trained)
Doesnt matter when I say whats up they look into issues far beyond a normal Hosting company and always solve the problem or advise me correctly for a fix...

They always answer the phone and My sites stay up and running with 0 server related issues...
Always.

I dont know of any other hosting company that cares about their customers as much as Host rocket...

Think I wrote this as a company person...wrong contact me or visit my site qcinspectors.com and you will see I work elsewhere and they do provide hosting through the Dot Block side of their company...
I have Called Don many times and asked for help he even verified an auto registration email script that was 9 yrs old...he asked to see it then installed it set it up and showed me all the ins and outs...
Well above and beyond what any other server provider would have done...I was with four different companies prior to switching over to them, they keep all SQL and pearl updated so I could run my Vbulletin board and when they didnt have the version required they got it installed it and set up my site for me...

These folks treat me like I am their brother...

Thanks, I am pleased to be asked what I think and rate you as a company, and your service is what service means...

Mark White

5 Stars

maricor - zds - philippines 10 Mar 2017

fast respons from support.
very polite.

5 Stars

Henrique C. - São Paulo - Brazil 14 Mar 2016

I've been a DotBlock customer for years and, for every single time I need some serious help over an issue or a concern, these guys offered me the best customer service I've seen in the market. I can't stress this enough.
Right from the set-up, I felt like I had found the right place to host my business. Thank you DotBlock!

5 Stars

Jeffrey - NY - United States 19 Oct 2015

Other than a problem setting up the server that had to be reprovisioned, Customer Support were great and very helpful.

5 Stars

Steven L. - TX - United States 1 Sep 2015

As an IT Manager who has used many companies, y'all are my favorite: fast response, easy to work with.

ONLY issue is not HIPAA compliant so cannot use more of your services!

5 Stars

frank_ny - NY - United States 28 Aug 2015

There was a slight billing problem which affected my service, but as soon as I brought it to the attention of the Billing Representative, he handled the issue professionally and promptly, even involving Technical Support to the very end, ensuring all my services were restored and accessible. It was excellent follow-up with the utmost care in my situation, it was handled by the representative with the highest regard to my satisfaction.

I am Very Pleased with the level of care shown in all instances since joining DotBlock, worth every penny!

Frank L.
New York

5 Stars

Crystal - FL - United States 13 Jul 2015

Even though I don't have a managed solution you guys are always helpful when I have a tech issue and I really appreciate that. I've dealt with other companies that would never help me with anything even if it was their server causing the problem... So it's very refreshing to have this service. I doubt I will ever change. Keep up the good work!

5 Stars

David D. - MI - United States 11 Nov 2014

Great company with quick support. Never a down time since switching to DotBlock.

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