FL - United States
25 Mar 2018
They offer VERY competitive prices.
The support system is very responsive and the few issues I've had have been resolved within an hour.
I'm a critical a$$hole who ran my own server farm for 15yrs prior to migrating to DotBlock so... take that for whatever you think its worth.
AR - United States
12 Feb 2018
Megan did a wonderful job for me today! You guys are great, as usual.
TX - United States
8 Mar 2016
DotBlock has really been good for my business. My sites must be fast and always up. DotBlock delivers.
Litto Thomas J
Abu Dhabi - United Arab Emirates
15 Jan 2016
We were having an issue while using mail sending using SMTP from the server. We were having google apps business account for the SMTP mailer and the mails were not going out of the server. We contacted Dotblock Support team and Mr Don was so helpful that he analysed the issues and compared with another doctblock server of ours and found the issue and sorted out. The support team was so patient to spend enough time to understand things and get sorted this on high priority. I recommend dotblock.
NY - United States
28 Aug 2015
There was a slight billing problem which affected my service, but as soon as I brought it to the attention of the Billing Representative, he handled the issue professionally and promptly, even involving Technical Support to the very end, ensuring all my services were restored and accessible. It was excellent follow-up with the utmost care in my situation, it was handled by the representative with the highest regard to my satisfaction.
I am Very Pleased with the level of care shown in all instances since joining DotBlock, worth every penny!
Scotland - United Kingdom
26 Feb 2015
Dotblock saved us today with some excellent 'above and beyond' tech support.
19 Nov 2014
I like dotblock very much and I think it offers a great service, with a good price.
13 Nov 2014
Dotblock delivers stability, epic customer support and fast servers providing all the tools required to maintain a stable and secure environment. I've recommended their services to all my friends. Thank you!
CA - United States
8 Nov 2014
No reliability problems, great server speed and bandwidth, fast customer service. Best service provider i have seen.
VA - United States
5 Nov 2014
I've been using DotBlock on and off for a year or so. I've had many dealings with customer support. It is by far the most enjoyable customer service experience I've had. I do have a few complaints, like unexplained down-time, frequent pings in excess of 500ms, and paying $15 for a windows license. However, having said that, every other company I've looked at provides similar services for within $5-10 of the price I'm paying, and the other companies I've tried, were literally such horrible customer service experiences, that I gladly pay the $5-10 extra.