5 Apr 2017
I cant go one enough...
I have been with these guys for years and I pick up the phone and say I have this issue or that issue, even though as webmaster I should know how to do things...(but I am not professionally trained)
Doesnt matter when I say whats up they look into issues far beyond a normal Hosting company and always solve the problem or advise me correctly for a fix...
They always answer the phone and My sites stay up and running with 0 server related issues...
I dont know of any other hosting company that cares about their customers as much as Host rocket...
Think I wrote this as a company person...wrong contact me or visit my site qcinspectors.com and you will see I work elsewhere and they do provide hosting through the Dot Block side of their company...
I have Called Don many times and asked for help he even verified an auto registration email script that was 9 yrs old...he asked to see it then installed it set it up and showed me all the ins and outs...
Well above and beyond what any other server provider would have done...I was with four different companies prior to switching over to them, they keep all SQL and pearl updated so I could run my Vbulletin board and when they didnt have the version required they got it installed it and set up my site for me...
These folks treat me like I am their brother...
Thanks, I am pleased to be asked what I think and rate you as a company, and your service is what service means...
NY - United States
7 Mar 2016
Dotblock rocks and their customer service agents are fantastic.
AB - Canada
9 Jul 2015
For a first time customer of dot block I was very pleased with service support and overall performance. Unfortunately we moved our financial services and did not require the server at dot block.
19 Nov 2014
I like dotblock very much and I think it offers a great service, with a good price.
PA - United States
10 Nov 2014
I am a long time user of dotblock and hostrocket. I dearly love my dotblock servers, and anytime I had an issue, tech support was right there to help me out. When I wanted to install an OS distribution that was not on the list, they installed it for me promptly. Uptime is superb, and I have far more issues with my own isp than with dotblock. Dotblock offers a lot more than most other vps providers I found.
CO - United States
10 Nov 2014
I have now been with DotBlock for a few years. I have really enjoyed having high-performance hosting with outstanding customer support. DotBlock is the best hosting provider I have dealt with in 10+ years of using enterprise-grade hosting. You cannot go wrong. I recommend DotBlock to anyone that is hosting a mission-critical web presence.