FL - United States
25 Mar 2018
They offer VERY competitive prices.
The support system is very responsive and the few issues I've had have been resolved within an hour.
I'm a critical a$$hole who ran my own server farm for 15yrs prior to migrating to DotBlock so... take that for whatever you think its worth.
NY - United States
7 Mar 2016
Dotblock rocks and their customer service agents are fantastic.
NH - United States
25 Sep 2015
I've been using DotBlock for my VPS hosting since 2011. They've been awesome. Support is always very helpful. Uptime is fantastic.
NY - United States
28 Aug 2015
There was a slight billing problem which affected my service, but as soon as I brought it to the attention of the Billing Representative, he handled the issue professionally and promptly, even involving Technical Support to the very end, ensuring all my services were restored and accessible. It was excellent follow-up with the utmost care in my situation, it was handled by the representative with the highest regard to my satisfaction.
I am Very Pleased with the level of care shown in all instances since joining DotBlock, worth every penny!
GA - United States
1 Mar 2015
OUTSTANDING Customer Service! They've NEVER let me down. Couldn't be happier!
CA - United States
13 Nov 2014
I've been a customer of Dotblock for many years. I started with their sister company Hostrocket, and I transitioned to Dotblock when my site grew large enough to need a VPS. I ultimately chose Dotblock as my VPS because I trust their customer service to keep my best interest in mind. They've always been swift to assist, and for the most part are able to fix any issues I have quickly and professionally.
I'm aware that they are not the cheapest service out there, but you get what you pay for in terms of service. For someone like me who knows very little (I learn as I go) about servers and hosting, Dotblock's patience and willingness to go the extra mile to set me up and get my site going was very much appreciated.
IN - United States
12 Nov 2014
The service I've received from DotBlock has been fantastic and I have had no issues with the services provided! Thanks, guys!
10 Nov 2014
DotBlock has cover all my needs for a virtual server and more. From the setup of the server to this day it has always been a pleasant experience.
CO - United States
10 Nov 2014
I have now been with DotBlock for a few years. I have really enjoyed having high-performance hosting with outstanding customer support. DotBlock is the best hosting provider I have dealt with in 10+ years of using enterprise-grade hosting. You cannot go wrong. I recommend DotBlock to anyone that is hosting a mission-critical web presence.
MS - United States
7 Nov 2014
I initially chose DotBlock because of their competitive pricing structure, allowing me to expand as needed. Problem resolution, fortunately for myself, has been rare and very quickly handled. I've been happily surprised by the very reliable up-time of my server and the unmetered bandwidth is a big plus. I highly recommend DotBlock to my customers and friends.