Customer Review

Here's what Graham had to say about

Graham | Powys, United Kingdom | Submitted 4 Mar 2018

Unfortunately the item I bought was not suitable for my needs so I returned it -no problem. I was immediately refunded. Very good prompt service which i will use again.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 99

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Canoe and Kayak Store is a small business ran by paddling enthusiasts, and has been running for 16 years. We specialise in Canoes, Kayaks and SUP Boards and look after regular customers and B2B customers. Of course we want to sell you your next piece of new shiny kit but we also want you to have the right kit for you as it makes all the different to your paddling enjoyment.

We pride ourselves on customer service and honesty and offer a demo service to people who just aren't sure. You wouldn't buy a car without test driving it so why would you do that with a canoe, kayak or SUP?

If you are new to the paddling scene then we are happy to offer advice and guide you the best we can with 100+ years of knowledge we have between us all.

Other Customer Reviews for

5 Stars

April 6 May 2018

The Shoes were too small only just fit. try a size bigger

5 Stars

Ro 26 Sep 2017

These guys are awesome. I ordered the wrong sized item online. I contacted them and I returned the item. I had the replacement within 48 hours.
Good pricing, good customer service and good kit.

5 Stars

Samuel - West Midlands - United Kingdom 8 May 2017

High-quality products, Quick delivery, Low prices. What more do you need?

5 Stars

Olly - Scotland. - United Kingdom 27 Apr 2017

Awesome company and awesome service.

5 Stars

RB - England - United Kingdom 2 Apr 2017

Great service and speedy delivery!

5 Stars

Nick F 1 Apr 2017

Very happy with the service here. They phoned me to discuss the delivery and were very helpful

5 Stars

Susan - Suffolk - United Kingdom 30 Mar 2017

Great to have an email re postal dates. Thanks guys - loving the new paddle

5 Stars

CJR - Scotland - United Kingdom 29 Mar 2017

Great Service from Canoe and Kayak Store. Ordered a cople of pair of NRS Creush shoes arrived the next day as promised.


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