Customer Review

Here's what Graham had to say about

Graham | Powys, United Kingdom | Submitted 4 Mar 2018

Unfortunately the item I bought was not suitable for my needs so I returned it -no problem. I was immediately refunded. Very good prompt service which i will use again.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 113

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Canoe and Kayak Store is a small business ran by paddling enthusiasts, and has been running for 16 years. We specialise in Canoes, Kayaks and SUP Boards and look after regular customers and B2B customers. Of course we want to sell you your next piece of new shiny kit but we also want you to have the right kit for you as it makes all the different to your paddling enjoyment.

We pride ourselves on customer service and honesty and offer a demo service to people who just aren't sure. You wouldn't buy a car without test driving it so why would you do that with a canoe, kayak or SUP?

If you are new to the paddling scene then we are happy to offer advice and guide you the best we can with 100+ years of knowledge we have between us all.

Other Customer Reviews for

5 Stars

Mark 4 Jul 2018

Quick and easy to use service. I had a problem with the shipping and they were able to sort it quickly and efficiently.

5 Stars

Kyra - London - United Kingdom 5 Dec 2017

When my order arrived it was not complete but the customer service lady was very helpful and sent the missing items with express delivery without extra cost. I would definitely order from them again.

5 Stars

Martyn - Oxfordshire - United Kingdom 26 Jul 2017

Very helpful on the phone. Delivery was quick. What's not to like?

5 Stars

Tom 26 May 2017

Excellent customer service and next day delivery, will be using them again!

5 Stars

Samuel - West Midlands - United Kingdom 8 May 2017

High-quality products, Quick delivery, Low prices. What more do you need?

5 Stars

Richard - Derbyshire - United Kingdom 4 May 2017

Canoe and Kayak Store are my 'go to' shop for all my paddling needs. The service provided is exceptional and the product range exceeds my expectations. I thoroughly recommend the company and believe I would be hard pushed to find better!

5 Stars

Patrick - N Ireland - United Kingdom 29 Mar 2017

Easy website to use and great info/details on the products.
Great quality of gear and it's now my 1st go to website shop for kayaking products.
Cheers Folks & keep the standard up.

5 Stars

John - London - United Kingdom 29 Mar 2017

Product did not fit the purpose

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