Customer Review

Here's what DD had to say about

DD | Norfolk, United Kingdom | Submitted 1 Jan 2018

Very happy with service, delivery times excellent, thank you!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
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5 Stars

5.0 Overall Rating

Based on 104

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Canoe and Kayak Store is a small business ran by paddling enthusiasts, and has been running for 16 years. We specialise in Canoes, Kayaks and SUP Boards and look after regular customers and B2B customers. Of course we want to sell you your next piece of new shiny kit but we also want you to have the right kit for you as it makes all the different to your paddling enjoyment.

We pride ourselves on customer service and honesty and offer a demo service to people who just aren't sure. You wouldn't buy a car without test driving it so why would you do that with a canoe, kayak or SUP?

If you are new to the paddling scene then we are happy to offer advice and guide you the best we can with 100+ years of knowledge we have between us all.

Other Customer Reviews for

5 Stars

Noggin - Fife - United Kingdom 16 Oct 2017

Had to contact by phone to see what colour was available, prompt and very helpful

5 Stars

Angela - Warwickshire - United Kingdom 19 Jul 2017

Everyone I dealt with [Mim and Rosie] was so helpful and incredibly patient. They gave me honest, helpful advice. They didn't try to sell me the most expensive kayak, they listened to what I needed and recommended boats they felt would be right for my husband [50th birthday present!]. As someone who knows zero about kayaks they helped me to feel confident in my final choice. I would recommend without hesitation! P.S my husband is thrilled!

5 Stars

Dave G - Warwickshire - United Kingdom 4 May 2017

I ordered some nose clips on a Wednesday ready for paddling on the Friday, they turned up really quickly and I had them in the Thursday, i was so impressed with the speed of the service, i will definitely us them again and again. Dave G

5 Stars

Craig c - Wiltshire - United Kingdom 15 Apr 2017

Brilliant speedy service, now I'm looking forward to earning points too.

5 Stars

Susan - Suffolk - United Kingdom 30 Mar 2017

Great to have an email re postal dates. Thanks guys - loving the new paddle

5 Stars

Stefan - ---select--- - Sweden 29 Mar 2017

Fast overseas shipping and really fast, helpful answer from the customer service.Super pleased!

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