Customer Review

Here's what DD had to say about

DD | Norfolk, United Kingdom | Submitted 1 Jan 2018

Very happy with service, delivery times excellent, thank you!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
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5 Stars

4.9 Overall Rating

Based on 120

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Canoe and Kayak Store is a small business ran by paddling enthusiasts, and has been running for 16 years. We specialise in Canoes, Kayaks and SUP Boards and look after regular customers and B2B customers. Of course we want to sell you your next piece of new shiny kit but we also want you to have the right kit for you as it makes all the different to your paddling enjoyment.

We pride ourselves on customer service and honesty and offer a demo service to people who just aren't sure. You wouldn't buy a car without test driving it so why would you do that with a canoe, kayak or SUP?

If you are new to the paddling scene then we are happy to offer advice and guide you the best we can with 100+ years of knowledge we have between us all.

Other Customer Reviews for

5 Stars

Richard M. - Derbyshire - United Kingdom 14 Feb 2019

Customer service at its very best! Called late afternoon to check next day delivery availability; despite missing the courier, Richard dropped the item off at the post office that night to ensure it arrived the next day! Awesome!

5 Stars

Graham - Powys - United Kingdom 4 Mar 2018

Unfortunately the item I bought was not suitable for my needs so I returned it -no problem. I was immediately refunded. Very good prompt service which i will use again.

5 Stars

Maurice H. - N Ireland - United Kingdom 18 Aug 2017

Goods ordered and delivered with no problems.
Excellent service.

5 Stars

Dave G. - Warwickshire - United Kingdom 4 May 2017

I ordered some nose clips on a Wednesday ready for paddling on the Friday, they turned up really quickly and I had them in the Thursday, i was so impressed with the speed of the service, i will definitely us them again and again. Dave G

5 Stars

Jon E. - Herts - United Kingdom 30 Mar 2017

Brilliant service! Great product, very speedy delivery!

I'm impressed and I'll be back for more. No point looking anywhere else in my books!

Jon :)

5 Stars

Steve 29 Mar 2017

Choosen as price was very competive. Then impressed by customer service - personalised emails advising on delivery date/time etc. Impressed with the speed it was delivered. Will use site again. Thanks and well done - you obviously have generated a good work culture and have great staff.

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