Customer Review

Here's what Kyra had to say about

Kyra | London, United Kingdom | Submitted 5 Dec 2017

When my order arrived it was not complete but the customer service lady was very helpful and sent the missing items with express delivery without extra cost. I would definitely order from them again.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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5 Stars

5.0 Overall Rating

Based on 93

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Canoe and Kayak Store is a small business ran by paddling enthusiasts, and has been running for 16 years. We specialise in Canoes, Kayaks and SUP Boards and look after regular customers and B2B customers. Of course we want to sell you your next piece of new shiny kit but we also want you to have the right kit for you as it makes all the different to your paddling enjoyment.

We pride ourselves on customer service and honesty and offer a demo service to people who just aren't sure. You wouldn't buy a car without test driving it so why would you do that with a canoe, kayak or SUP?

If you are new to the paddling scene then we are happy to offer advice and guide you the best we can with 100+ years of knowledge we have between us all.

Other Customer Reviews for

5 Stars

The 4 D - Lancashire - United Kingdom 2 Dec 2017

I bought these goods for a Christmas present for my Son, so as for the quality I can not say, but I know that my Son has brought equipment before (as he is a Climbing and Kayak instructor) and was very pleased with the quality then. I ordered there goods on Friday afternoon and they came Saturday morning which is excellent. I would highly recommend this company.

5 Stars

Andy F - Wiltshire - United Kingdom 7 Aug 2017

Swift delivery and great communication.

5 Stars

Rachel - Kent - United Kingdom 26 Jun 2017

Found the wetsuit I wanted cheaper here than anywhere else. Very friendly and personable service, and fast delivery time. What's not to like?! :)

5 Stars

Samuel - West Midlands - United Kingdom 8 May 2017

High-quality products, Quick delivery, Low prices. What more do you need?

5 Stars

Dave G - Warwickshire - United Kingdom 4 May 2017

I ordered some nose clips on a Wednesday ready for paddling on the Friday, they turned up really quickly and I had them in the Thursday, i was so impressed with the speed of the service, i will definitely us them again and again. Dave G

5 Stars

Susan - Suffolk - United Kingdom 30 Mar 2017

Great to have an email re postal dates. Thanks guys - loving the new paddle

5 Stars

Anonymous Customer 30 Mar 2017

Choice of delivery locations made receiving the product easy. Watershed Ocoee duffel bag is exactly what I was after. Looking forward to using it on a few trips and then will rate the product. Service from was prompt and efficient.

5 Stars

Colin - Tayside - United Kingdom 29 Mar 2017

Helpful and curtious staff, kept me up to date with my order would definetly recommend them.

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