Customer Review

Here's what Kyra had to say about

Kyra | London, United Kingdom | Submitted 5 Dec 2017

When my order arrived it was not complete but the customer service lady was very helpful and sent the missing items with express delivery without extra cost. I would definitely order from them again.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 115

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Canoe and Kayak Store is a small business ran by paddling enthusiasts, and has been running for 16 years. We specialise in Canoes, Kayaks and SUP Boards and look after regular customers and B2B customers. Of course we want to sell you your next piece of new shiny kit but we also want you to have the right kit for you as it makes all the different to your paddling enjoyment.

We pride ourselves on customer service and honesty and offer a demo service to people who just aren't sure. You wouldn't buy a car without test driving it so why would you do that with a canoe, kayak or SUP?

If you are new to the paddling scene then we are happy to offer advice and guide you the best we can with 100+ years of knowledge we have between us all.

Other Customer Reviews for

5 Stars

Anonymous Customer 9 Aug 2018

These guys couldn't have been more helpful. Met them at an open day at the Nene white water centre. Tried a dagger axiom- and bought by one.

5 Stars

Charlotte R 28 Dec 2017

Bought thermal kayak socks as a last minute Christmas present and they arrived very quickly. Good price and the reviews on the site helped a lot as I didn't know anything about them. The socks went down very well!

5 Stars

Celia I 26 Jul 2017

Great all the time I felt I could contact them about ant issues .Very good service

5 Stars

Dave G - Warwickshire - United Kingdom 4 May 2017

I ordered some nose clips on a Wednesday ready for paddling on the Friday, they turned up really quickly and I had them in the Thursday, i was so impressed with the speed of the service, i will definitely us them again and again. Dave G

5 Stars

Nick F 1 Apr 2017

Very happy with the service here. They phoned me to discuss the delivery and were very helpful

5 Stars

Mick - Cornwall - United Kingdom 31 Mar 2017

Very helpful and friendly service

5 Stars

Deborah L - Shropshire - United Kingdom 29 Mar 2017

Great experience, easy ordering service, fantastic item and very quick dispatch and delivery, many thanks.

5 Stars

Jackie 29 Mar 2017

Great experience...products came quickly and exactly as described...great customer service...highly recommended.

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