Customer Review

Here's what Kyra had to say about

Kyra | London, United Kingdom | Submitted 5 Dec 2017

When my order arrived it was not complete but the customer service lady was very helpful and sent the missing items with express delivery without extra cost. I would definitely order from them again.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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5 Stars

5.0 Overall Rating

Based on 107

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Canoe and Kayak Store is a small business ran by paddling enthusiasts, and has been running for 16 years. We specialise in Canoes, Kayaks and SUP Boards and look after regular customers and B2B customers. Of course we want to sell you your next piece of new shiny kit but we also want you to have the right kit for you as it makes all the different to your paddling enjoyment.

We pride ourselves on customer service and honesty and offer a demo service to people who just aren't sure. You wouldn't buy a car without test driving it so why would you do that with a canoe, kayak or SUP?

If you are new to the paddling scene then we are happy to offer advice and guide you the best we can with 100+ years of knowledge we have between us all.

Other Customer Reviews for

5 Stars

LD 31 Aug 2018

I needed these delivered last minute and they messaged me back straight away to say they could organise next day delivery. Saved the day for my paddling expedition to Siberia!

5 Stars

Mark 4 Jul 2018

Quick and easy to use service. I had a problem with the shipping and they were able to sort it quickly and efficiently.

5 Stars

The 4 D - Lancashire - United Kingdom 2 Dec 2017

I bought these goods for a Christmas present for my Son, so as for the quality I can not say, but I know that my Son has brought equipment before (as he is a Climbing and Kayak instructor) and was very pleased with the quality then. I ordered there goods on Friday afternoon and they came Saturday morning which is excellent. I would highly recommend this company.

5 Stars

Samuel - West Midlands - United Kingdom 8 May 2017

High-quality products, Quick delivery, Low prices. What more do you need?

5 Stars

Gayle - Scotland - United Kingdom 20 Apr 2017

Excellent Service - called me up about delivery & able to arrange very quick dispatch & next day delivery. I had to call back and they even took the phone down to the warehouse to confirm details - went well beyond the expected level of customer service!
Thanks you!

5 Stars

G 29 Mar 2017

Great as usual!

5 Stars

John - London - United Kingdom 29 Mar 2017

Product did not fit the purpose

5 Stars

Siobhaun - Bristol - United Kingdom 28 Mar 2017

Speedy Delivery, Great Customer Service and Staff knowledge when getting advice before buying my Grey Owl Paddle.

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