Customer Review

Here's what Chet G had to say about

Chet G | OH, United States | Submitted 17 Sep 2014

Everything was handled very professionally. The person I talked to on the phone was very helpful. I have already referred a neighbor to you and they had it installed last month.

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5 Stars

4.8 Overall Rating

Based on 2,339


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
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5 Stars

Michael J - WI - United States 11 Jul 2018

The only complaint was lack of tracking or ship notification. I didn't know it had shipped until the freight company called to tell me there was a delivery for that day.

5 Stars

Heath M - ME - United States 6 Jul 2018

I have had the backboard and hoop up for over a month and it is rock solid. No movement at all and is the best outdoor hoop that I have seen. I had an older Goalrilla that had the 4X4 post which was ok but this is 10 times better.

A couple things about this backboard:

1) It weighs 250 pounds, so get 5 adults together otherwise it will be extremely difficult to put up. I pull up a pickup truck and we used the back of a pickup bed to stand in and that helped but it is still too heavy and you need the people.

2) Once it is installed and you are putting on the backboard pad, take your time, double and even triple check your pilot holes for your screws. I would recommend two people because if you don't do it correctly your screw will hit the backboard and spider it, which happened to me. Personally, I think it's a design flaw with where the screws go because if you angle them the wrong way you will hit your backboard and ruin it.

Goalrilla was great with covering it under warranty but it was just the time and effort to get five guys over to my house to do it all over again but it was worth it.

I highly recommend this purchase to anyone that is looking to install a hoop once!

5 Stars

Erik W - NH - United States 3 Jul 2018

Quick and easy shopping and assembly was not bad.

5 Stars

Kirk H 2 Jul 2018

easy and quick

5 Stars

Vicki L 27 Jun 2018

Easy checkout.

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