Customer Review

Here's what CWatts had to say about

CWatts | IN, United States | Submitted 6 Aug 2015

I purchased a Goalrilla Basketball system for my family! Prior to actually ordering I had several question's which required several phone calls! The customer service is great! I spoke with a 3 or 4 associates and I was always met with a very courteous and knowledgeable person. I also placed my order by phone with ease. System delivered to my home for free! We are very pleased with every aspect of Basketball Goal Store. The price, the merchandise and customer service are all top notch!

Price 5 5.0
Product Satisfaction 5 5.0
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5 Stars

4.8 Overall Rating

Based on 2,336


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Kenneth J 16 Jul 2018

Easy and Fast.

5 Stars

Heath M - ME - United States 6 Jul 2018

I have had the backboard and hoop up for over a month and it is rock solid. No movement at all and is the best outdoor hoop that I have seen. I had an older Goalrilla that had the 4X4 post which was ok but this is 10 times better.

A couple things about this backboard:

1) It weighs 250 pounds, so get 5 adults together otherwise it will be extremely difficult to put up. I pull up a pickup truck and we used the back of a pickup bed to stand in and that helped but it is still too heavy and you need the people.

2) Once it is installed and you are putting on the backboard pad, take your time, double and even triple check your pilot holes for your screws. I would recommend two people because if you don't do it correctly your screw will hit the backboard and spider it, which happened to me. Personally, I think it's a design flaw with where the screws go because if you angle them the wrong way you will hit your backboard and ruin it.

Goalrilla was great with covering it under warranty but it was just the time and effort to get five guys over to my house to do it all over again but it was worth it.

I highly recommend this purchase to anyone that is looking to install a hoop once!

5 Stars

Kirk H 2 Jul 2018

easy and quick

5 Stars

Robert P 1 Jul 2018

The website was easy to navigate through with many helpful descriptions and photos.

5 Stars

Rob B 30 Jun 2018


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