Customer Review

Here's what Steve, Taylor T had to say about

Steve, Taylor T | Submitted 20 Feb 2018

I was contacted by 4 agents via automated reply however one agent followed with a personal note and then she followed up.
I selected her initially because she was working harder than the others. She was prompt at our first appointment at the property and she came very well prepared. She had already put a lot of effort into gaining my confidence so within 2 hours I contracted with her. She got busy and kept me informed at every step. We had a contract within one week and closed the sale within 10 days of our first meeting for a price well above the asking price.

Click Here to Visit Reviews

5 Stars

4.5 Overall Rating

Based on 1,574

Customer Service

4 Stars Average
Other Customer Reviews for

5 Stars

Jeanie - OR - United States 9 Aug 2018

My agent did a great job with a sticky situation of renters who wouldn't leave after the sale. She kept things moving ahead and finished the sale satisfactorily.

5 Stars

Anonymous Customer - FL - United States 9 Jul 2018

We found the best realtors. Not only did they provide excellent customer service but also other resources we needed.

5 Stars

Kathy P - MD - United States 21 Jun 2018

We used the top ranked agent your site recommended to sell our home in Maryland and are so glad we did. Jimmy White is partners with Mary Elaine Casson. We met with Jimmy and Mary Elaine and all agreed Mary Elaine would handle our sell. She was fantastic, the best agent we have ever worked with and being military, we've worked with a lot of agents. She listened to what we wanted and gave advice only when needed. We took months to get the house ready for listing, using workmen recommended by Mary Elaine and Jimmy. They were great too and less expensive than any one else we contacted. The house went on the market Friday night. Six groups saw the house on Saturday, three on Sunday. Sunday evening we had 3 offers. Two in writing and one oral, all above the listed price. At Mary's suggestion we went back to those 3 and told them to give us their best offer by 3pm on Monday. The oral offer dropped out and the other two gave us their best offers. We sold for $20,000 over the listing price. I thought we were asking too much, but my husband insisted on the listing price. Mary Elaine said the comps really didn't support the price, but she'd do whatever we wanted. We could always come down. The inspection gave us some hiccups, like needing a completely new septic system, but Mary Elaine helped us with everything to get it handled in the two weeks before closing. Heavy rain took a tree down onto a section of fence, the tree next to it was about to go so it had to be removed too, just 5 days before closing. Mary Elaine worked 7 days a week and became more of a friend than an agent. She was professional, kind, patient, encouraging and always available when needed. Jimmy provided support as needed, but it was Mary Elaine's ballgame.

© 2018 All rights reserved.
To learn more about Shopper Approved, Click Here
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2018