Customer Review

Here's what Western Water and Gas had to say about

Western Water and Gas | BC, Canada | Submitted 12 Jun 2018
Verified Customer

Customer service was excellent. Communicating mainly through email, Robin was able to navigate a quote that was a bit tricky and out of the ordinary and because of that, we secured the RFQ for a product that we had never sourced before for a customer that we had never submitted a bid to before, so two major hurdles cleared right there.

Company Choice
the fountains were part of an RFQ and Prodrinking fountains came up as a dealer from a Google search. Their web site was easy to navigate and gave me the information that I needed to proceed in contacting them.
Product Choice
the fountains requested in the RFQ were Halsey Taylor brand already.
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5 Stars

4.8 Overall Rating

Based on 1,440

Customer Service

4 Stars Average

ProDrinkingFountains is one of the top national suppliers of drinking fountains by major brands such as Elkay, Halsey Taylor, Haws, Oasis, and more.  We have 4 major warehouses in Livonia, MI and also use warehouses scattered around the country.  We stock Elkay to the roof so you will always get great low prices.  Visit our other stores such as to purchase hand dryers and commercial restroom equipment.

ProDrinkingFountains is one of many e-commerce divisions operating under Category Five Technologies, Inc. Category Five has become a leader in the hand dryer industry selling through since 2006. We have since expanded to a number of unique markets offering specialized products.

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Garvey - IL - United States 12 Dec 2018

Marianne was helpful with my ordering process and cooler shipped the following day.

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Teresa L 5 Nov 2018

Fast and easy!

5 Stars

KLIP International S - CA - United States 24 Oct 2018

Our school received the water fountain and we experienced a few difficulties. One was with the installation of the water filter and the second was a missing piece and a few missing screws. We were able to get the filter installed, using a little bit of ingenuity, and I was able to purchase the missing piece at a local hardware store. Once everything was done, it worked perfectly and the students love it. The machine is solid, cools the water well and is easy to clean.

I contacted the sales associate we had spoken with to order the fountain and she immediately took steps to see what she could do to convey our difficulties to the company. She was prompt with her responses and showed genuine empathy with us.

It was really a pleasure doing business with a company that cares about its customers and seeks to resolve any difficulties they experience.

Thanks Robin!

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Jacky F 23 Oct 2018


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Debbie P 10 Oct 2018

easy to use website

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