Hydropool.com Customer Review

Here's what David P had to say about Hydropool.com

David P | MA, United States | Submitted 22 May 2016
Verified Customer

Your company sent me (1) 2' x20' which I ordered but instead of sending me (1) 4' x 20' foot which I ordered, I was sent an additional (2) 2' x 20' heaters. This totally changed my placement and design and ended up me purchasing additional piping and connections.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 2 2.0
Delivery Time 5 5.0
Hydropool.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
David P has reviewed 2 products from Hydropool.com
SmartPool SunHeater Universal Solar Heater System 40 Sq. Ft.
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its not installed yet

SmartPool SunHeater Universal Solar Heater System 80 Sq. Ft.
View This Product

You sent me (2) additional 2' x 20' instead of (1) 4' x 20'. This has made a major change in my installation plans and design and has cost me extra in parts and pipe for interconnect.

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Hydropool.com Reviews

5 Stars

4.8 Overall Rating

Based on 22,944

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

4 Stars Average
About Hydropool.com

Welcome to Hydropool.com! We have been providing quality service and products to Pool and Spa Owners since 1983. We are one of the largest online retail stores specializing in

5 Stars

BKathleen C 19 Jul 2018

Quick and easy.

5 Stars

Brenda G 19 Jul 2018

Glad we can buy Bioguard online. Your website is very fast.

5 Stars

Sharon L - NH - United States 17 Jul 2018

Quick delivery time and product cleared the stain instantly.

5 Stars

Elizabeth H 17 Jul 2018

Easy ordering. Easy to find product.
Love the free shipping as it saves me from driving a distance.

5 Stars

Paula A - SC - United States 13 Jul 2018

Always have what I want at a very good price and fast shipping. Very dependable company and a great website to navigate.

5 Stars

James M 13 Jul 2018


5 Stars

Francis B 9 Jul 2018

Quick & Easy

5 Stars

Dorine R - NH - United States 4 Jul 2018

Great company. I will continue to to do business with them and recommend them to my friends.

5 Stars

Gary H - NY - United States 3 Jul 2018

It was very good except the product does not fit my pole

5 Stars

Jennifer G 3 Jul 2018

Easy website

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2018