Hydropool.com Customer Review

Here's what David P had to say about Hydropool.com

David P | MA, United States | Submitted 22 May 2016
Verified Customer

Your company sent me (1) 2' x20' which I ordered but instead of sending me (1) 4' x 20' foot which I ordered, I was sent an additional (2) 2' x 20' heaters. This totally changed my placement and design and ended up me purchasing additional piping and connections.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 2 2.0
Delivery Time 5 5.0
Hydropool.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
David P has reviewed 2 products from Hydropool.com
SmartPool SunHeater Universal Solar Heater System 40 Sq. Ft.
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its not installed yet

SmartPool SunHeater Universal Solar Heater System 80 Sq. Ft.
View This Product

You sent me (2) additional 2' x 20' instead of (1) 4' x 20'. This has made a major change in my installation plans and design and has cost me extra in parts and pipe for interconnect.

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Hydropool.com Reviews

5 Stars

4.8 Overall Rating

Based on 24,129

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

4 Stars Average
About Hydropool.com

Welcome to Hydropool.com! We have been providing quality service and products to Pool and Spa Owners since 1983. We are one of the largest online retail stores specializing in

5 Stars

Barbara L 13 Nov 2018

always has products I need. Rapid shipping!

5 Stars

Gus B - TX - United States 13 Nov 2018

Satisfied so far a great experience...

5 Stars

Glen H 26 Oct 2018

Thank you for the awsome savings

5 Stars

Sharon J 21 Oct 2018


5 Stars

Michael B 15 Oct 2018

Good pricing and easy to order.

5 Stars

William P 13 Oct 2018

Very honest supplier. They communicate with you if there is any chance there may be a conflict with your order or delivery timeframe.

5 Stars

PAUL N - AZ - United States 11 Oct 2018

I like it

5 Stars

Penny C - FL - United States 10 Oct 2018

Great products!

5 Stars

Don 9 Oct 2018

good prices and good website

5 Stars

Lisa F - FL - United States 6 Oct 2018

Found just what I was looking for and on sale to boot!

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