CertaPet Customer Review

Here's what Bruce P had to say about CertaPet

Bruce P | Submitted 4 Jan 2017
Verified Customer

Certapet is for real in that you have to fill out a psychological exam which is analyzed by a Mental Health Professional. If you qualify, they will send a letter mentioning your need for an Emotional Support Animal. Most others are all scams as you don't need a vest, id card, or certificate, you need the letter from a certified Mental Health Professional. You may get by with those, but ultimately all the airlines need is the letter.

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CertaPet Reviews

5 Stars

4.8 Overall Rating

Based on 1,364

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About CertaPet

CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

Emotional Support Animal Letter support and coordination to makes lives better - that's our goal.

Other Customer Reviews for CertaPet

5 Stars

Aimee W 7 Apr 2018

So very helpful, kind, quick and understanding!

5 Stars

Anonymous Customer 31 Mar 2018

Very easy process from start to finish!

5 Stars

James N 3 Mar 2018

This has been amazing, so quick and helpful!

5 Stars

linda g 28 Jan 2018

It has been very good, but I haven't received my letter yet. I also wish I would get another card showing my membership. It is easier than carrying the letter.Still Good, and now I have received my letter.

But I still wish I could have a card

5 Stars

Anonymous Customer 8 Jan 2018

CertaPet answer my questions, provided excellent customer service and went above and beyond to make sure I was taken care of.

5 Stars

Marelle J 22 Nov 2017

Very pleasant experience and no pressure, no anxiety. CertaPet is great!

5 Stars

Dean - IN - United States 15 Nov 2017


5 Stars

Pamela W 1 Nov 2017

2nd year, happy with results

5 Stars

Nancy B 18 Oct 2017

Very professional and friendly. Site easy to navigate.

5 Stars

Malana 4 Oct 2017

Quick, easy, and exactly what I needed. HIGHLY recommend!!!

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