vaultandsafe.com Reviews

5 Stars

4.7 Overall Rating

Based on 1,464
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews
Randall K | Submitted 21 Mar 2017
Verified Customer

I would be happier if a list of floor safes that use a key popped up when I typed keyed into the search engine.

Recommend this Company 2 2.0
Would Buy Again 2 2.0
k. Fosgate | GA, United States | Submitted 6 Jun 2015
Verified Customer

I've asked for an update 1 week after order was placed and haven't heard squat. Lousy customer service. The safe was ordered 5-15. update, The safe was a gift for my son in law, After being ignored by two e-mail requests, I called and received a very curt reply from the customer service person that the safe had shipped the previous day. I was also informed that an e-mail was sent to me advising such, I never received the e-mail and yes I checked spam also. The safe did arrive on June 3rd and was in good shape. However for a company that appears to be an online only redistributor that lives only by their customer service, I cannot recommend this group.

Recommend this Company 2 2.0
Would Buy Again 2 2.0
Price 4 4.0
Product Satisfaction 4 4.0
Delivery Time 1 1.0
Customer Service 2 2.0
Al J | Submitted 10 Apr 2015
Verified Customer

very good

Recommend this Company 2 2.0
Would Buy Again 3 3.0
Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 1 1.0
Customer Service 1 1.0
David G | Submitted 17 Aug 2014
Verified Customer

Product purchased and paid for but I have heard nothing in 7 days on the shipping of product. Please contact me with shipping and tracking numbers immediately

Recommend this Company 1 1.0
Would Buy Again 1 1.0
Rael | TX, United States | Submitted 22 Mar 2014
Verified Customer

That pay pal charging or billing credit statement scared me almost did not buy product, I pressed no thanks and did not agree to statement, it continued thru purchase! Should state a warning or something more.....I also never received any statement or e-mail stating to when I should be receiving the safe or about when it would be shipped.... I am very happy with the safe - very good quality.I would buy again.

Recommend this Company 2 2.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
Customer Service 2 2.0
Average of 1091 reviews without comments.
Verified Customer
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