tektonic.net Reviews

5 Stars

4.8 Overall Rating

Based on 106
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews
J. Ferraro | AL, United States | Submitted 16 Jul 2013

I've been with tektonic for nearly a decade. My services are continually being squeezed more and more, while the price stays the same. They simply can't - DONT - compete with others out there.

Recommend this Company 2 2.0
Would Buy Again 2 2.0
Price 1 1.0
Product Satisfaction 2 2.0
Customer Service 3 3.0
CodeRay | Submitted 25 Oct 2009

Fast servers
True full root access. Friendly support staff that responds quickly. However, I had problems with non-functionality of mail servers, and later what seemed to be a problem with their DNS servers. They responded quickly, but after a few contacts they remained unable to resolve the problems. Since I was paying only for unmanaged VPS
access, it wasn't fair to keep bothering them, but I wasn't able to use the service (need e-mail). So, I had to cancel the account. The kicker was that when I posted an account of my experiences on a webhosting talk website, I was flamed repeatedly by someone who I later learned was tektonic's company president. While I understand his desire to save face and defend his employees, it was not (in my opinion) the most professional way to deal publically with an unsatisfied customer

This review was entered into RatePoint ® and imported into Shopper Approved on 26 Jan 2012
Tyler | Submitted 7 Feb 2009

I've been a customer for TekTonic for several years, I have 3 VPS's with them
I found out today they logged into my VPS and commented out a very important process, a process that has been running for years, which killed my DNS server and affected over 30k domains. I had no notification they did this, I found out when everything went offline. Very unprofessional. Do not trust them with anything important.

This review was entered into RatePoint ® and imported into Shopper Approved on 26 Jan 2012
Average of 1 reviews without comments.
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