Overall Satisfaction Rating
cozypure.com has received the following
ratings and reviews from 1,130 actual paying customers.
overall
Recommend this Company 4 stars
Would Buy Again 4 stars
Price 4 stars
Product Satisfaction 4 stars
Delivery Time 4 stars
Customer Service 4 stars
4.7 Overall Satisfaction Rating
based on 1130 customer ratings and reviews.
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Recommend this Company
4 stars
Recommend
Would Buy Again
4 stars
Rebuy
Price
4 stars
Price
Product Satisfaction
4 stars
Product
Delivery Time
4 stars
Delivery
Customer Service
4 stars
CustomerService

Featured cozypure.com Reviews

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>Detailed Ratings
Judith Holloway G
17 Sep 2014
5 stars
I stayed in a green hotel in Baltimore, MD and was so thrilled with the bedding and most
particularly the pillows that I pulled the pillow out of its case to view the manufacturer's tag.
I was so thrilled with the excellent comfort and support of the pillow that I just had to order two.
My daughter now wants two for her queen bed. When I am due to purchase a new mattress
for my bedroom, CozyPure will be the first one I check out.....the hotel used the entire collection
and it was dreamy !!!!
Response from cozypure.com:
Ahhh! Inn at the Black Olive! Tagged the greenest hotel in America, we are thrilled to be included as a key element in an organic hotel sanctuary! Thank you, Judith! We appreciate the kind words and so happy to hear that you love our pillows as much as we do!
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Green in T - TX, United States
19 Sep 2014
5 stars
Although most people will see that the price for a mattress is expensive but considering all the high quality, non toxic materials that were used you will say that it is a good price. The sales rep was knowledgeable and courteous. I am enjoying the bed and would consider purchasing through CozyPure in the future.
Response from cozypure.com:
Thanks for the taking the time to write such a nice note! It's true! Our beds and bedding may cost a little more, but you can "rest" assured that you are wrapped in only the finest materials available on the planet! Sweet dreams!
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Mary A - MD, United States
18 Sep 2014
2 stars
I adore my mattress and pillow but the experience of ordering and delivery was frustrating. Communication was a big problem: messages were not delivered when I called, yet delivered when I didn't call. Bed was not shipped on time though I gave them an extra month. In the end, I could not be more pleased. Think the product is excellent but the business is not well managed or organized.
Response from cozypure.com:
Hi Mary, We're thrilled you love your mattress and the free bedding you received. It can definitely get hectic around here during holiday promotions (which is when you ordered) and we apologize for any miscommunication, as well as the 2 week delay. We hope to improve our production turn around once we move to our larger location; we'll have the space we need to stock more materials and hire more people, which also means more American jobs - YAY! We strive to provide the best product and service. Thanks so much for your feedback and we're so happy you "ADORE" your CozyPure products! Sleep Well.
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Heidi F
17 Sep 2014
5 stars
We absolutely LOVE our new bed! After months of debating online, we sought out the showroom during a vacation roadtrip. We fell in love with the hotel collection suite and ordered immediately. My husband had back surgery a few years back so he is very sensitive. We both love the high quality, comfort, support, sustainable design aspects, and that it is locally made. We highly recommend Cozy Pure!!!
Response from cozypure.com:
Thank you, Heidi! We're so pleased that you are enjoying your new bed!
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Angela T
17 Sep 2014
5 stars
So far, so good! Visited the store when we were visiting the area a few weeks ago - you guys are very friendly and helpful!
Response from cozypure.com:
Thanks for stopping in! We love showing off our beds as much as we love sleeping in them! Come back and see us sometime!
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Did you know...
“95% of customers would recommend cozypure.com to a friend.”