Overall Satisfaction Rating
chesshouse.com has received the following
ratings and reviews from 3,087 actual paying customers.
overall 5 - Star Excellence Award
Recommend this Company 4 stars
Would Buy Again 4 stars
Price 4 stars
Product Satisfaction 4 stars
Delivery Time 4 stars
Customer Service 4 stars
4.7 Overall Satisfaction Rating
based on 3087 customer ratings and reviews.
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Recommend this Company
4 stars
Recommend
Would Buy Again
4 stars
Rebuy
Price
4 stars
Price
Product Satisfaction
4 stars
Product
Delivery Time
4 stars
Delivery
Customer Service
4 stars
CustomerService

Featured chesshouse.com Reviews

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BronB
24 Oct 2014
5 stars
found the product I wanted and information about International Shipping was easily found. Unfortunately I forgot about the customer charge (which added £62.00). Also the UK courier (UPS) attempted 4 times to deliver the parcel and ALWAYS came around the same time while I was collecting my daughter from school. They had no option to leave the parcel in a safe place - hence it took 10 days upon reaching the UK!! This was an unfortunate delay for this gift .... though I realise outside the control of chesshouse.

The product arrived really well packaged and is beautiful.
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Chase - TX, United States
23 Oct 2014
5 stars
I lost a black stone chess piece during a move, and Chesshouse.com helped me to identify the closest match to the set I had, and mailed me that one replacement piece right away. Raphael was very professional and diligent in service, sending me measurements of the pieces, and providing alternatives to help me choose from.
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ken s
23 Oct 2014
4 stars
Good
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Chris V
23 Oct 2014
5 stars
Great online chess store!
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Fred S
22 Oct 2014
5 stars
Provides good variety of pieces. I was looking for large pieces that would be easy to use and enjoy. This set met that requirement admirably.
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Did you know...
“95% of customers would recommend chesshouse.com to a friend.”