24 Oct 2014
found the product I wanted and information about International Shipping was easily found. Unfortunately I forgot about the customer charge (which added £62.00). Also the UK courier (UPS) attempted 4 times to deliver the parcel and ALWAYS came around the same time while I was collecting my daughter from school. They had no option to leave the parcel in a safe place - hence it took 10 days upon reaching the UK!! This was an unfortunate delay for this gift .... though I realise outside the control of chesshouse.
The product arrived really well packaged and is beautiful.
- TX, United States
23 Oct 2014
I lost a black stone chess piece during a move, and Chesshouse.com helped me to identify the closest match to the set I had, and mailed me that one replacement piece right away. Raphael was very professional and diligent in service, sending me measurements of the pieces, and providing alternatives to help me choose from.
23 Oct 2014
Great online chess store!
22 Oct 2014
Provides good variety of pieces. I was looking for large pieces that would be easy to use and enjoy. This set met that requirement admirably.
“95% of customers would recommend chesshouse.com to a friend.”