5 Stars

4.9 Overall Rating

Based on 451
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews
NotHappy | BoP, New Zealand | Submitted 3 Jun 2016

The negative review is only due to the fact that I needed to cancel the order literally minutes after placing it. I had accidentally ordered stranded network cable but needed solid cable instead. Much to my surprise - there is actually no way to do this. I emailed... three times... with no success and unsuccessfully tried to find a phone number so that I could quickly call and remedy my mistake. Now I have a product on the way that I do not need and will have to go through the painful process of returning it. I get that it ultimately was my mistake... but how hard is it to have a cancel button next to the order in my profile? Or how can you operate an online shop with no phone number to call?

Recommend this Company 2 2.0
Would Buy Again 2 2.0
Price 3 3.0
Product Satisfaction 3 3.0
Delivery Time 5 5.0
Customer Service 1 1.0
Average of 27 reviews without comments.
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