11 May 2014
i did have to send another message at i did not receive any response after 2 days, but when i did email again i pretty much got a response straight away which i was very impressed with. I'm very happy with item although was not sealed with plastic (which I'm sure they should be) if not fair enough.
overall a great experience and would definitely recommend
03 May 2014
I found shopping with BecexTech.com to be a very simple and satisfactory experience. My camera arrived well within the timeframe quoted. I was easily able to track its progress at all points. The company was not able to provide the requested extra battery, but I was immediately offered a refund on that. The additional SD card that I had ordered arrived in the mail on the same day that the camera arrived. I have already recommended this site to friends, and will also be using it again myself for my next camera purchase.
05 May 2014
My shopping experience has been provided with good customer help and I was able to find the product I wanted to buy which was relatively cheaper than most other places and stores. I am very happy the service I received and would recommend this site to others.
29 Apr 2014
The customer service was great!!
very fast and good response!!
The only problem i have is the screen protector which i believe i paid $10, did not come...
but other than that was great
30 Apr 2014
I purchased a Galaxy S3 for my wife. Things didn't go completely smoothly, but I emailed the staff at Becextech and they were helpful and pleasant to deal with.
30 Apr 2014
delivery was quick considering easter and Anzac weekends were involved
30 Apr 2014
Quick & easy shopping experience. Item arrived quickly and was packaged well. No other customer service required, so I can't comment on their level of customer care should I have received a faulty product or had any other issue. Overall a very positive experience. Would certainly buy again from this company.
23 Apr 2014
This is the first time I have made a purchase from Becextech and I must admit I was very happy with the support & expedient service of the sales team. The product that I purchased was exactly what I ordered and in prestine condition. The physical address of my location was a challenge but kudos to Becextech. I will most certainly be using Becextech again for future orders.
17 Apr 2014
I am satisfied with the product and the timeliness and responsiveness of the customer services team, however a few things for improvement:
there should be a message explaining what the error is when a credit card doesn't go through. I had to try several times before realizing i hadn't transferred money into my credit card but there was no error message or anything. it just kept taking me to the same payments page and i thought there was an error with the site. there was also a verification process for credit cards that wasn't mentioned at the stage of purchasing which, if i hadn't checked my email promptly, could have delayed my order.
The website main page mentions that shipping is usually 1-2 working days. This is misleading as it implies the package will arrive within this timeframe. However when you click into the fine print it says the ORDER will be processed in 1-2 working days and that SHIPPING TAKES 3-5 working days.
10 Apr 2014
Good except for the default of extended warranty which I first didn't uncheck but the rest was good.
The item arrived 7 working days after the order was placed which was OK but the first attempt at delivery was unsuccessful an the item went back to the depot instead of to the local post office. The second attempt was suppose to be at 9am and my husband a night shift worker had to stay up until 12am when it was eventually delivered. I would suggest the item should have been delivered to the post office then we can then pick up the item at our leisure.
06 Apr 2014
Easy to follow
delivery took a little longer than I expected but other than that all good
04 Apr 2014
Website easy to navigate. Variety of stock quite extensive regarding photographic equipment & the cheapest regarding my order. Very helpful & constantly updating order. Have no hesitation in doing future business with them. AAAA+
10 Mar 2014
The website functioned great! easy top navigate. I hoped to see a model tab when searching for phones! for example, under Sony phones then have a second menu for phone models!, because you have different deals with the same phone type this would give the customer better access to all these and can then make a informed decision. I almost bought the same phone with a accessory which I didn't really need, it was by chance that I closed the tab and had to search the phone again, that I then saw the other options. I'm sure you generate a lot of sales from shopping searches and this would give visitors to your site a better vision of your products!
16 Mar 2014
The Sony DSC-RX10 camera is fantastic and the price was very good, however the SanDisk Extreme Pro SDHC card didn't work - I've never had a memory card not work before. I have been in touch with becextech.com and they have advised that I can return the card for a replacement - I'm just about to do this.
09 Feb 2014
Easy to access. Cheapest site with the product I wanted by miles!
The customer service was great as well, and all of my questions were answered.
10 Feb 2014
Online system generally good but trying to add another item somehow doubled the order. I couldn't back out so I had to return to the beginning and start again. Tracking information was helpful. The order arrived in good shape and I'm very pleased.
22 Feb 2014
everything worked perfectly- the correct product arrived, it was suitable for Australia and was delivered promptly. No hassles at all. Will happily use this website again.
25 Jan 2014
Good and timely response on enquiries. Fast delivery and good value. Will buy again if I see something I want.
Hopefully I don't have to use the warranty, but I'm sure it'll be fine.
Great site becextech. Keep up the competitive prices & value!
- Waikato, New Zealand
27 Jan 2014
The delivery took longer than advertised - possibly because it was Christmas and possibly because the time advertised wasn't including NZ. Could have been a bit clearer. However, after a bit of a worrying time wondering where it was and tracking it, the product arrived in good shape.
27 Jan 2014
Prompt response from customer services prior to order placement. Quick order processing and delivered before said date.
Have used Becextech multiple times and never an issue with goods or deliveries.