29 Jun 2014
Very easy plenty of information about the product - had to chase down the NZ courier to actually get it delivered though, but everything else excellent :)
03 Jul 2014
Very good, rapid delivery and excellent follow-up.
03 Jul 2014
Very prompt service. Good response to questions asked, helpful response to questions asjed re how to change language on phone. Very satisfied. many thanks
21 Jun 2014
Shopped online at this store before, so it was a simple decision to come back. Cheap prices and good quality products!
24 Jun 2014
Purchased camera off you last year was awesome service and my son wanted a iphone 5s and your price was the competitive and as we had dealt with you before decided to purchase through you again :)
26 Jun 2014
I needed to confirm a small credit card transaction for security. i only found this out when i checked progress online. This request should have been sent in an email as well.
26 Jun 2014
Had problem providing the colour I wanted but then price matched an alternate colour. Refund of difference was extremely quick and phone arrived quickly thank you
14 Jun 2014
This is second time I have buy the becextech product. competitive price, very good communication , genuine products,fast shopping. Highly recommend to anyone .
30 May 2014
Shopping experience was excellent, would highly recommend you to my colleagues. Emails to keep me informed was a great idea.
11 May 2014
i did have to send another message at i did not receive any response after 2 days, but when i did email again i pretty much got a response straight away which i was very impressed with. I'm very happy with item although was not sealed with plastic (which I'm sure they should be) if not fair enough.
overall a great experience and would definitely recommend
03 May 2014
I found shopping with BecexTech.com to be a very simple and satisfactory experience. My camera arrived well within the timeframe quoted. I was easily able to track its progress at all points. The company was not able to provide the requested extra battery, but I was immediately offered a refund on that. The additional SD card that I had ordered arrived in the mail on the same day that the camera arrived. I have already recommended this site to friends, and will also be using it again myself for my next camera purchase.
05 May 2014
My shopping experience has been provided with good customer help and I was able to find the product I wanted to buy which was relatively cheaper than most other places and stores. I am very happy the service I received and would recommend this site to others.
29 Apr 2014
The customer service was great!!
very fast and good response!!
The only problem i have is the screen protector which i believe i paid $10, did not come...
but other than that was great
30 Apr 2014
I purchased a Galaxy S3 for my wife. Things didn't go completely smoothly, but I emailed the staff at Becextech and they were helpful and pleasant to deal with.
30 Apr 2014
delivery was quick considering easter and Anzac weekends were involved
30 Apr 2014
Quick & easy shopping experience. Item arrived quickly and was packaged well. No other customer service required, so I can't comment on their level of customer care should I have received a faulty product or had any other issue. Overall a very positive experience. Would certainly buy again from this company.
23 Apr 2014
This is the first time I have made a purchase from Becextech and I must admit I was very happy with the support & expedient service of the sales team. The product that I purchased was exactly what I ordered and in prestine condition. The physical address of my location was a challenge but kudos to Becextech. I will most certainly be using Becextech again for future orders.
17 Apr 2014
I am satisfied with the product and the timeliness and responsiveness of the customer services team, however a few things for improvement:
there should be a message explaining what the error is when a credit card doesn't go through. I had to try several times before realizing i hadn't transferred money into my credit card but there was no error message or anything. it just kept taking me to the same payments page and i thought there was an error with the site. there was also a verification process for credit cards that wasn't mentioned at the stage of purchasing which, if i hadn't checked my email promptly, could have delayed my order.
The website main page mentions that shipping is usually 1-2 working days. This is misleading as it implies the package will arrive within this timeframe. However when you click into the fine print it says the ORDER will be processed in 1-2 working days and that SHIPPING TAKES 3-5 working days.
10 Apr 2014
Good except for the default of extended warranty which I first didn't uncheck but the rest was good.
The item arrived 7 working days after the order was placed which was OK but the first attempt at delivery was unsuccessful an the item went back to the depot instead of to the local post office. The second attempt was suppose to be at 9am and my husband a night shift worker had to stay up until 12am when it was eventually delivered. I would suggest the item should have been delivered to the post office then we can then pick up the item at our leisure.
06 Apr 2014
Easy to follow
delivery took a little longer than I expected but other than that all good