I bought Samsung S5. Paid for Cover and Screen Protector as well,
When I received the box, was opened and Charging cable was meant for S3 Black. Also, I paid for Phone Cover and Screen Protector. the cover sent was not usable for Phone. No Back Opening for Camera, Flash and Mic and no holder to hold the phone.
I have sent more than 10 emails about this, but, still getting the response like "will check". It is almost 2 weeks from the date of my purchase and I am totally disappointed with the way in which the trade was handled.
I request atleast to refund my money which I paid through my credit card, for that no response.
I heard Bacextech is a reputed seller and I did not expect that they will do this to me.
I expect some genuine customer service from your company for all other trades.
Order number 1004388
New Zealand[email protected]