25 Nov 2014
They're good on price and quality, but fall down on accuracy and communications. For example, I ordered two iphone with their optional extras, a case for each, a car charge kit for one and a car mounting kit for the other. Both arrived with car charging kits and no mounting kit. I contacted them but it was never put right.
Second order was for a very expensive lens. Shipping time advertised as 3 - 10 business days. My credit card was debited immediately. After 12 business days the order status had still not changed from "Processing" and I was worries enough to contact them and request an ETA. I was advised warehouse had dispatched the goods but not provided the tracking number and goods would arrive between 2 and 4 days later. 5 days later the goods arrived, the same day the order status updated to "Shipped". This was quite a stressful experience, not knowing if the company had absconded with my money.
While it all worked out in the end, I would have difficulty giving an unqualified recommendation for this business, and my ratings reflect the above experiences.