20 Oct 2014
First off, the knife got to me just a few days after I ordered. It was VERY fast. I looked everywhere for another company with the same fonts and couldn't find anyone else who had them. That being said, engraving, according to Webster and I, is when you cut into a material. I purchased a knife with engraving, but when it came to me, it looked and felt like it had been printed on. It was explained that the top layer only was taken off to expose the differently colored material beneath and that making a deeper cut wouldn't look "sharp". I looked all over the site trying to find an explanation for the process used, but was unable to find anything. Customer service was fast and courteous and really tried to fix my issue. I appreciate that.