We started 1800Pools.com out of an idea to provide one goal. Complete customer satisfaction. As a customer, we want you to feel safe and secure browsing and buying from us. Our website is locked down secure, so you can feel free to enter your personal information. And we never give out or sell anyone's email address. We feel it is an honor to build your trust, and want you as a long-term customer.


We offer a huge selection of pool and spa parts and supplies along with all the leisure related items to keep you enjoying your indoor and outdoor activities throughout the summer and all year long. During off-season swimming pool times, check out our Ice Rinks, Winter Fun, and Christmas Store categories.

Our customer service is second to none. The single most important difference between average and an excellent shopping experience is how you are treated as a customer. We treat each one of you, like you are our very first.

Our buying power is huge, so we have the large selection of products at great and competitive prices. We pass those savings on to our customers.

You also have a combined 150 years of experience in the pool industry working at our company and helping you make the right choices for all of your pool and outdoor leisure needs. Feel safe from people that have been in the industry forever.

To sum it up, we have provided easy safe website navigation, a very comprehensive selection of pool and leisure related products, great customer service, very competitive prices and experienced staff to help you. What more could you as for?

Steve Merillat
1800Pools.com

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

2,367 Verified Customer Reviews

2,367 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
1569
(66.3%)
4 Shopper Approved - Review Star
563
(23.8%)
3 Shopper Approved - Review Star
197
(8.3%)
2 Shopper Approved - Review Star
32
(1.4%)
1 Shopper Approved - Review Star
6
(0.3%)

Product Satisfaction
4.7
5 Shopper Approved - Review Star
222
4 Shopper Approved - Review Star
58
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Delivery Time
4.7
5 Shopper Approved - Review Star
224
4 Shopper Approved - Review Star
51
3 Shopper Approved - Review Star
12
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Would Buy Again
4.6
5 Shopper Approved - Review Star
1685
4 Shopper Approved - Review Star
479
3 Shopper Approved - Review Star
159
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
12
Would Recommend
4.6
5 Shopper Approved - Review Star
1610
4 Shopper Approved - Review Star
529
3 Shopper Approved - Review Star
193
2 Shopper Approved - Review Star
23
1 Shopper Approved - Review Star
12
Price Satisfaction
4.4
5 Shopper Approved - Review Star
181
4 Shopper Approved - Review Star
73
3 Shopper Approved - Review Star
30
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
2
Customer Service
4.3
5 Shopper Approved - Review Star
30
4 Shopper Approved - Review Star
11
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
4
SHOW DETAILS

5-star reviews
1,500+

5-star reviews

5 years collecting reviews

About this Company

We started 1800Pools.com out of an idea to provide one goal. Complete customer satisfaction. As a customer, we want you to feel safe and secure browsing and buying from us. Our website is locked down secure, so you can feel free to enter your personal information. And we never give out or sell anyone's email address. We feel it is an honor to build your trust, and want you as a long-term customer.


We offer a huge selection of pool and spa parts and supplies along with all the leisure related items to keep you enjoying your indoor and outdoor activities throughout the summer and all year long. During off-season swimming pool times, check out our Ice Rinks, Winter Fun, and Christmas Store categories.

Our customer service is second to none. The single most important difference between average and an excellent shopping experience is how you are treated as a customer. We treat each one of you, like you are our very first.

Our buying power is huge, so we have the large selection of products at great and competitive prices. We pass those savings on to our customers.

You also have a combined 150 years of experience in the pool industry working at our company and helping you make the right choices for all of your pool and outdoor leisure needs. Feel safe from people that have been in the industry forever.

To sum it up, we have provided easy safe website navigation, a very comprehensive selection of pool and leisure related products, great customer service, very competitive prices and experienced staff to help you. What more could you as for?

Steve Merillat
1800Pools.com

Filter
G
Shopper Approved - Verified Customer Guest
10/24/2015 , TX

it was great but it cost more to ship than what I spent. not happy about that!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
2/5
Delivery
5/5

D
Shopper Approved - Verified Customer Doug
10/16/2015

Missed 2 screws on order # 63481.

Would Recommend
4/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer Guest
07/06/2015

Wished you had overnight shipping. just great.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Arnold
06/26/2015

Great site and easy to use.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer robert
06/10/2015

have a hayward de 3600 filtration need filter fins or unit confused on part

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Angela
06/07/2015 , NC

The only place that has everything I need!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer Guest
05/25/2015

Effortless on line experience. Part are available and ship fast.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
05/07/2015

Great transaction, quick shipping. Happy with my purchase, would recommend.

Would Recommend
5/5
Would Buy Again
5/5

J
Joe Y.
10/01/2014

It is posted on the internet that you shipped free over $50. I deleted an item when you didn't. The shipping charges still kept the higher total.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
4/5

H
Heather
10/01/2014

Good so far but couldn't order when originally due to web site problems. Called customer service and left message. No return call.
Able to place order online a different day. Does make me wonder though if I had a problem with an order weather I would reach someone to help me.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
2/5
Price
4/5
Customer Service
1/5
Delivery
5/5

B
BRIDGETTE
09/29/2014

I'm loosing weight and it's awesome

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

K
Kelly
09/28/2014

The pool cover we ordered arrived within 4 days of placing the order. I like a company that delivers earlier than their specified allowance. Nice job!

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

K
kathy M.
09/17/2014

would like to have had free shipping coupon

Would Recommend
3/5
Would Buy Again
3/5

A
Amy P.
09/16/2014

Thank you

Would Recommend
5/5
Would Buy Again
5/5

R
renee M.
09/11/2014

I had 2 coupon codes for you 1 for 12% off and another for a flat $20 off, neither would work for me---disappointing, I would have ordered another product if they would have. also, winterizing kits sold out and unavialbe when its September is kindof not good that's the season you need ot buy them.

Would Recommend
3/5
Would Buy Again
3/5

S
steve
09/08/2014

ok

Would Recommend
5/5
Would Buy Again
5/5

C
Cindy
09/05/2014

It was easy

Would Recommend
5/5
Would Buy Again
5/5

R
Rosi J.
09/03/2014

I would prefer to have different shipping options.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5

S
Stephen P.
09/03/2014

Love the site

Would Recommend
5/5
Would Buy Again
5/5

T
Tracey S.
09/01/2014

So far so good

Would Recommend
3/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Why Trust Verified Reviews?

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