“$74.99 items ($3.50 shipping for a delicate O3 bulb) doesn't qualify for your $5 coupon (must spend $75). So I added a $1 O-ring and shipping went up to $13.99. I prefer not to be jerked around like that.”
“My original message was "The issue that I have is no shipping arrival date was given. It says it's a fast ship item and should go out same day, but via what? Will I get it tomorrow or in 2 weeks?"
I can follow that up with..... I never received confirmation of shipping. I contacted the phone number available 3 times to see if it was shipped or if I had to make other arrangements as I needed it quickly. I left three messages and was told that I would receive a call back shortly, but never received a reply of any kind. After several days, I finally received a tracking number email saying that it was out for delivery that day.
“After placing my order and paying for expedited shipping, five times I tried to call the firm, but during business hours I only got an answering service. They refused to connect me to Web Pool Supply. I emailed the company citing their RipOffReport web ratings, and their BBB rating, asking what it would take for them to return my call. That email prompted an email response, but no phone call. To be fair, the parts arrived on time, but I'm frustrated with an entity that won't respond to phone calls.”