upack.com Reviews
1,070 Verified Customer Reviews
1,070 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
06/11/2018
Very very great to work with thanks so much for every thing
06/11/2018
Everyone, from the office staff to the dispatchers to the cube delivery guys, were wonderful to work with. I had some complications with my move and they all went above and beyond to make things work for me. Highly recommended!
06/11/2018
They are definitively the way to go if you are moving long distance. They were substantially less expensive than the more known company. They were easy to communicate with. My belongings didn?t really shift much and nothing was damaged.
06/11/2018
Great way to move! Unpack is a great company. Great communications and friendly.
06/11/2018
Did a great job - furniture and belongings arrived great condition. Reasonably priced. Pods delivered and picked up on days requested.
06/11/2018
CT to CA move. Excellent customer service. Container tracking. Last minute booking arrived on same day. Exceeded expectations.
06/10/2018
Second time we used U-Pack to move our belongings. They are courteous, prompt, and excellent service. It is the only way to move cross country. Thank you, U-Pack!
06/10/2018
We have used UPack twice: our move to Texas and our move back to Colorado. Both times were handled with great customer service. They are so accommodating and do exactly what they say they are going to, which is hard to come by these days. I wouldn't consider doing a move any other way.
06/09/2018
Great 1st time with this company, was recommended by my son & dil, will definitely use them again!!
06/09/2018
Excellent service ! If I move again they will be my first choice !
06/09/2018
We used upack for our final military move.....from Washington to Alabama. We felt better knowing our hhg would be secure, it was very convenient and saved us soooo much money. They dropped the trailer off on time and then delivered it on the day we wanted at our final destination. The drivers were extremely helpful with the bulk head and ramp. I would use them again in a heart beat.
06/08/2018
Very professional company! Would recommend it over any other form of moving except for delicate stuff such as Grandfather Clocks which we decided to move in our own vehicle. But everything else was moved safely, but remember you need to pack items correctly. We did not have one item that broke!
Everything was done very professionally and trackable. I would have gave it 5 Stars if our pods had not sat in Georgia for a whole day delaying Ocala from delivery of our pods until after the weekend. All drivers where professional, friendly and polite.
06/08/2018
Excellent service - we used 4 cubes for all the non crucial things and works great. Will use again in the next move.
06/08/2018
Go with U-Pack and no one else. They made our move from Oregon to Hawaii so much more affordable and smooth.
06/07/2018
They were so great to work with and made my move so much easier. I would use them again.
06/07/2018
Thank You, U-Pack, for making Our Move from California to Arkansas, without a problem.
The arrival of the Trailer was on time, and I appreciate the fact that ABF U-Pack keeps You posted of the whereabouts of Your move, throughout the entire process.
The cost was less than if I had rented a Moving Truck, and drove it Myself.
There were ZERO hidden charges ...
Thank You ABF U-Pack, I WILL recommend Your service to Anyone who is moving .
One very satisfied Customer,Jon Cook.
06/06/2018
We were so skeptical to use any interstate moving company after a terrible experience we personally observed with Unified Van Lines. ABF proved to be a wonderful experience. All the staff from the first call i made where the customer service was excellent to the calls we made to the terminals along the way could not have been better. They were up front about everything. Everyone was friendly, helpful and caring. They did exactly as they said they would and picked up and delivered on time as promised. I loved the way they kept us informed with text messages all along the way. The cost was very reasonable and there were no surprises ever. I would recommend this company and use them again if I ever move again.
06/06/2018
Very friendly and helpful along the way
06/05/2018
Very easy to work with, answered all of my questions, prompt pickup and delivery, my stuff arrived earlier than expected
Thanks U-pack, will definitely use you guys again if we have to move across states again
06/05/2018
We moved from Ocala, FL to Malta, NY this month and we are so happy that we chose U-Pack! Their customer service was awesome. I made a couple changes along the way in the beginning with move dates and pick up dates and the staff at customer service were very helpful in making sure everything went smoothly. We used a 28? truck and it was just what we needed. You only pay for the footage that you actually use on one of these trucks and their prices are very reasonable. It arrived on time, the driver explained everything and you could track your truck as it travelled. I can not say enough about this company. If you are moving I would highly recommend U-Pack, don?t even bother checking anyone else!
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