totallypromotional.com Reviews

About this Company

Totally Promotional, founded in 1993, is one of America's most popular Internet sites for customized promotional products at everyday low prices. Each year we fill orders for individuals, schools, companies, organizations, universities and government agencies, and back our work with a 100 percent satisfaction guarantee!

Our Coldwater, Ohio-based production plant produces and prints top-quality can coolers, table covers, banners, drinkware, lanyards, bags, wedding favors and more! Our staff — including dozens of talented graphic artists, sales, marketing and web team members — can create affordable promotional products for your every need. Our Help Desk staff offers extended hours for your convenience.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

95,144 Verified Customer Reviews

95,144 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
77K+
(81.4%)
4 Shopper Approved - Review Star
13K+
(14.2%)
3 Shopper Approved - Review Star
3242
(3.4%)
2 Shopper Approved - Review Star
516
(0.5%)
1 Shopper Approved - Review Star
396
(0.4%)

Customer Service
4.4
5 Shopper Approved - Review Star
2393
4 Shopper Approved - Review Star
401
3 Shopper Approved - Review Star
244
2 Shopper Approved - Review Star
125
1 Shopper Approved - Review Star
220
SHOW DETAILS

5-star reviews
77K+

5-star reviews

7 years collecting reviews

About this Company

Totally Promotional, founded in 1993, is one of America's most popular Internet sites for customized promotional products at everyday low prices. Each year we fill orders for individuals, schools, companies, organizations, universities and government agencies, and back our work with a 100 percent satisfaction guarantee!

Our Coldwater, Ohio-based production plant produces and prints top-quality can coolers, table covers, banners, drinkware, lanyards, bags, wedding favors and more! Our staff — including dozens of talented graphic artists, sales, marketing and web team members — can create affordable promotional products for your every need. Our Help Desk staff offers extended hours for your convenience.

We invite you to browse

Filter
C
Shopper Approved - Verified Customer Curtis B.
06/12/2022 , WA

Looking forward to receiving the proof! Very Happy that there is no obligation to pay for a large order up front.


K
Shopper Approved - Verified Customer Kylee T.
10/18/2021

Good

Why Totally Promo?

Price


K
Shopper Approved - Verified Customer Kay H.
10/11/2021 , KS

I wish the cups were stronger and bigger.

Product Use

They were smaller and not as good of quality as I had hoped for.

Why Totally Promo?

Good quality products.

No Image Available
12 oz. Frosted Plastic Cup
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10/11/2021

Just OK.

These cups are smaller than they appear in photos. Check around or get a sample. They are not very high quality.


N
Shopper Approved - Verified Customer Nocosha G.
09/27/2021 , Ohio

Very satisfied.

Why Totally Promo?

The price and the many products to choose from.

Product Use

Love these pens. They write really well.

Product Use

Literally was out of these lip balm so quick. Everyone really liked the logo and the basic vanilla flavor.

09/27/2021

Very good pens for the price.

Colored Lip Balm in Clear Tube-One Color
Colored Lip Balm in Clear Tube-One Color
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09/27/2021

Awesome product. The logo was perfect and they went very fast.


C
Shopper Approved - Verified Customer CLH
09/22/2021 , TX

Shopping experience has been good so far.

Customer Service
4/5

Product Use

It is very soft to the touch, looks very good, but has a minor flaw. The stitching is on the wrong side of the product, it is on the outside on one of the ends when it should be on the inside. However, I'm sure no one will notice it other than me.

Why Totally Promo?

The price seemed right for the value - there was no hidden info or waiting to determine the cost involved.

1" Economy Polyester Lanyard-Breakaway
1" Economy Polyester Lanyard-Breakaway
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09/22/2021

Company Lanyard

It is very soft to the touch and looks very good.


E
Shopper Approved - Verified Customer Edward S.
09/22/2021

Great work, done quickly

Why Totally Promo?

Found it on the Internet


M
Shopper Approved - Verified Customer Marilyn G.
09/21/2021 , Michigan

very easy to navigate but you charged me $30 extra I thought to expedite shipping and it came 2 weeks after my event. not good any suggestions on what to do with 100 kelly and nick mugs

Customer Service
1/5

Why Totally Promo?

recommended by friend

Product Use

didn't realize it was so big but great bag otherwise

Product Use

Haven't opened them up yet they arrived 2 weeks after my event

Totally promotions screwed up a excellent review for you

09/21/2021

What to do with all those mugs

the product was probably fine (didn't open) getting them 2 weeks after the event was the issue totally promotions sent me 100 mugs AAAFTER

Value Non-Woven Shopper Tote
Value Non-Woven Shopper Tote
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09/21/2021

Geat bags totaly promotions bad service

The writing on it was cute everyone loved them totally promotions screwed up my welcome bags by not sending my mugs on time (2 weeks late)


G
Shopper Approved - Verified Customer Gina S.
09/21/2021 , Colorado

Great products

Product Use

I etch these water bottles for promotional items. They etch quickly and cleanly.

20 oz. Aluminum Water Bottle-Blank
20 oz. Aluminum Water Bottle-Blank
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09/21/2021

Great water bottle

These water bottles take an etch quickly and cleanly, making them a great product to offer to my customers for a promotional item.


L
Shopper Approved - Verified Customer Lana J.
09/21/2021 , GA

Great!

Why Totally Promo?

Used before

Product Use

Polyester Drawstring Bag 14"x18"
Polyester Drawstring Bag 14"x18"
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09/21/2021

Ordering was easy. Turnaround was very timely for what we needed.


L
Shopper Approved - Verified Customer Lisa K.
09/20/2021 , CO

N/A

Why Totally Promo?

Someone else within my organization ordered from here and we liked the product so much we ordered again in different color.


K
Shopper Approved - Verified Customer KMS
09/20/2021 , NY

I had an issue with shipment. I wasn't aware that Standard Production didn't mean you would get your order when the Order confirmation said you would. However, when I reached out to Customer Service, both Samantha and Melissa gave prompt replies and I did receive my order timely after that.

Customer Service
4/5

Why Totally Promo?

I wanted to be able to choose a small amount of product that I could still personalize.

Product Use

Haven't used it yet, but the design is just what I wanted.

16 oz. Plastic Stadium Cup
16 oz. Plastic Stadium Cup
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09/20/2021

The design on the cup is appropriate size and the color is just right.


A
Shopper Approved - Verified Customer AM
09/19/2021 , Texas

It was fine.

Why Totally Promo?

Online

Product Use

Pretty flimsy.

09/19/2021

Just so so

These glasses look great, but are pretty flimsy.


E
Shopper Approved - Verified Customer EEB
09/19/2021

Fast and easy

Why Totally Promo?

Product reorder


H
Shopper Approved - Verified Customer Hawa K.
09/19/2021

I had a wonderful experience order from Totally Promotional, and my personalalize grocery bag looks great.

Why Totally Promo?

I would recommend Totally promotional, they communicated every step of the process very well.

Product Use

The bag looks perfect.

Value Grocery Tote Bag
Value Grocery Tote Bag
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09/19/2021

The bag is beautiful

The bag look really good, the art work is beautiful.


M
Shopper Approved - Verified Customer Mammoth E.
09/18/2021 , FL

Everything was fine and as expected!


A
Shopper Approved - Verified Customer Ann V.
09/17/2021

great work

Why Totally Promo?

found ya online


M
Shopper Approved - Verified Customer Mallory N.
09/16/2021 , TN

Our organization is Tax-exempt and the person I emailed with was not super helpful in getting my tax exempt status for the order. Very helpful in getting the tax exempt added to the account, but I don't think they were able to remove the tax on the item.

Customer Service
3/5

Why Totally Promo?

Seemed like Totally Promotional gave us the best deal.

Product Use

The cups were perfect for what we needed!

Customized 12 oz. Plastic Stadium Cup
Customized 12 oz. Plastic Stadium Cup
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09/16/2021

We enjoyed working with Totally Promotional and the cups turned out well.

We enjoyed working with Totally Promotional and the cups turned out well.


S
Shopper Approved - Verified Customer Sarah D.
09/16/2021

easy

Product Use

Drawstring Bag with Zippered Front Pocket
Drawstring Bag with Zippered Front Pocket
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09/16/2021

Bags seem decent quality for the price.


L
Shopper Approved - Verified Customer Lisa H.
09/15/2021 , Okla

LOVE THE PRODUCTS

Product Use

Excellent

Why Totally Promo?

PRICE IS RIGHT

Premium Foam Can Cooler-Blank
Premium Foam Can Cooler-Blank
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09/15/2021

Koozies

Best I have found


C
Shopper Approved - Verified Customer Carol C.
09/15/2021 , AR

The process for branded materials was easy and the website was very informative about details for ordering.

Why Totally Promo?

Recommended by a colleague

Product Use

6' Table Throw-Full Color Imprint on Front
6' Table Throw-Full Color Imprint on Front
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09/15/2021

Great quality!


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