29,604 Verified Customer Reviews
29,604 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
08/22/2019 , TX
Thank you Ms. Escourse for your prompt and cordial response to my quirey. I ordered the insoles you recommended and they should be here in a few days. I'm confident they will be very comfortable.
Warmest regards, Howard Newmans
Why us?
You advertise that you carry replacement insoles for Sperry Top sider shoes.
Product Choice
It was recommended by Ms. Escourse, one of your customer service reps.
Company Response
We appreciate your wonderful feedback and will be sure to pass your kind words along to our customer service representative. We thank you for your business.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
08/19/2019 , MD
I've been satisfied so far. I would have preferred to buy a size 15, but 14 will do.
Product Choice
Previous experience with it.
Why us?
I'd made a previous purchase, and was satisfied that time.
Company Response
Thank you for your feedback. We are so sorry the insoles you purchased were unavailable in the size you wanted but we are glad you are enjoying them. We greatly appreciate your feedback.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
08/15/2019 , NJ
Nice site
Why us?
Selection and pricing
Product Choice
Appeared to be what I neede
Company Response
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
08/11/2019 , TN
Really like the insole's! I have a pair for all of my hiking boots, tennis shoes and golf shoes. They are great. Would recommend them highly.
Product Choice
They are great and I have had great luck with them.
Why us?
Have purchased them before.
Company Response
We're happy to hear you are liking your insole! Your review is appreciated!
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
08/08/2019 , OH
excellent products and prices, good descriptions and photos of products
Why us?
Physical therapist directed me to web sit for ongoing foot pain problems.
Product Choice
hop to relieve pain in my forefoot.
Company Response
We are so happy to hear you are enjoying our website. Thanks for the excellent feedback.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
08/06/2019 , AZ
Clear direction, fast processing.
Why us?
Product selection I wanted, and excellent price.
Product Choice
I've been using Prothotic insert for years, but now wanted their more cushioned insert.
Company Response
We appreciate your feedback and thank you for your business
Best Regards,
Angela M
Customer Service
TheInsoleStore.com
08/03/2019 , CA
Easily navigated website. Nice selection of products.
Why us?
Previous purchased
Product Choice
Seems to be a good quality product that should fit my needs.
Company Response
Thanks for taking the time to give us your feedback. We are happy to hear you are enjoying our selection of products. We appreciate your review.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
08/03/2019 , NY
quick and easy
Why us?
I bought sandals from TheInsoleStore last year and was very satisfied with them.
Product Choice
The sandals I ordered takes care of the foot problems I have as well as comfort.
Company Response
We are so happy to hear you were enjoying your sandals you previously purchased from us and that you find our site quick and easy to navigate. We appreciate your great review!
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
08/02/2019 , IL
I have always had a great shopping experience even when trying to shop for my elderly father!!!
Product Choice
For an after work shoe.
Why us?
Because you carry Oofos!
Company Response
We are so glad you are enjoying your shopping experience with us and that you are able to find your father the insoles he needs. We appreciate you taking the time to send us your feedback.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
08/01/2019 , OK
Great products, easy, quick, checkout! Have been buying Powerstep orthodics for over 3 years now and love them plus they hold up better than the ones I was getting from the Podiatrist.
Why us?
Free shipping over $20 and fast shipping
Product Choice
It fits the foot issues I have
Company Response
Thank you so much for your positive feedback. We are happy to hear you are enjoying your Powerstep Insoles and that you found our check out quick and easy!
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/30/2019 , WA
Well, to begin, I'm not sure how 'it appears that you might have an issue' as I have ordered in the past and I did not do anything during this latest order to indicate that I was not pleased. I take these type requests to be about the same as 'phishing' except here you are simply attempting to coerce a favorable rating.
It's like the 'Should we follow up to make sure you're satisfied with your order?' question at the end of the page. Without even selecting either 'Yes' or 'No' there is the question 'Are you sure? There are several benefits to our free follow up service, ...' That implies / suggests that I have all ready selected 'No.'
Why us?
Because you have a good variety of insoles and decent prices.
Product Choice
One of them I chose because I had ordered them in the past; the others I ordered because after reading about their features and benefits it seemed as though they would be slightly similar to what I have received in the past that work.
Company Response
Thank you for your feedback. We appreciate the input and will take it into account for future updates. We appreciate your understanding.
Kind Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/30/2019 , VA
Easy to order!
Why us?
Best selection
Product Choice
Heel and metatarsal support, high arch
Company Response
Thanks for the review!
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/28/2019 , VA
Excellent choice and great service options! Something for each and every sport and condition. Well described products.
Why us?
referral from friends
Product Choice
both products met our needs
Company Response
We are delighted to hear you are enjoying our website and finding everything you need. We appreciate your business and love the great review.
Kind Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/28/2019 , TX
Easy access to details.
Why us?
I have ordered from TheInsoleStore before.
Product Choice
Why not? Included the specifications I needed.
Company Response
Thanks for letting us know you're enjoying our website
Thank you for your business.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/25/2019 , UT
Enough detail provided for each insole I looked at so i could make a decision on which to purchase.
Why us?
Friend referred me to your online store.
Product Choice
I was looking for insoles to replace worn out insoles for athletic shoes for tennis and pickleball.
Company Response
We really appreciate your feedback.
Thank you for your business.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/25/2019 , WA
What happened to the Sole Active Footbeds with Met Pad?
Company Response
Thank you for your review. We will be reaching out to you privately in regards to this matter.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/24/2019 , NY
Easy to use site and convenient.
Product Choice
Need great arch support!
Why us?
Used them in the past and have been happy.
Company Response
We are happy to hear you found our website to be easy and convenient to use. We appreciate the great review and thank you for your business.
Kind Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/23/2019 , WA
Quick and pain free experience as well as great price.
Product Choice
Most insoles are too thin at the forefoot, hard to find the thicker ones in stores.
Company Response
We are happy to hear you are enjoying our website!
Thanks for the excellent feedback.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/23/2019 , UT
Quick and easy to find what i am looking for.
Product Choice
Need inserts with a pad in the arch
Why us?
Discount...
Company Response
Thank you so much for the 5 star review.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
07/23/2019 , ID
All I had to do was search for "Polysorb" and my favorite inserts came up! Spreading the word about your store and this time I ordered a second set for myself and one for a coworker as well! Thanks for the happy feet!
Why us?
You always have the Polysorb inserts by Spenco that I love and at a great price too!
Product Choice
I have been wearing them since 95 and after 26 years in the Navy at my retirement physical my doc said I had arches like a teenager! They make my feet pain free after standing on the for 8+ hours a day!
Company Response
We loved your feedback! We will be reach out to you privately as a special "Thank You" from our team at TheInsoleStore.com to you.
Best Regards,
Angela M.
Customer Service
TheInsoleStore.com
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