Sumo Lounge Reviews
2,774 Verified Customer Reviews
2,774 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.5
Overall Star
Rating
5-star reviews
10/08/2019 , ON
If you are in the market for an oversized bean bag like chair for a family room/play room, this is it. Very comfortable and the kids love jumping on it.
10/06/2019 , FL
Kids love it.
09/23/2019 , OR
Thank you, great product!
09/18/2019
So easy!!!
09/17/2019
fast!
09/16/2019
It was good
09/12/2019 , NC
.
09/11/2019 , ON
I created an account when ordering my package, and was unable to login and check my order status. Whenever I contacted customer support they would claim to call me in the mornings, but never did. I requested my order to be delivered the week after since I wouldn't be home to put it in my house, but I found out they delivered on Friday (and I didn't find out until the following Monday). So my package has been sitting in front of my house since Friday. Just awful service, and I'm extremely disappointed. Would not recommend at all.
09/10/2019 , IL
Packaging was terrible. Plastic bag with the fill was stuck to the tape securing the box. Top of bag had a hole in it, causing a spill of fill. Same thing with the bottom of the bag, causing another spill.
Will not be ordering anything from SUMO again.
09/10/2019
Very helpful customer service helping me to figure out replacement cover needed!
09/10/2019 , AB
Real good
09/09/2019 , TX
Product and shipping were good, cost was high enough I wouldn't have purchased without a sale.
09/07/2019
It was very easy to order both the bean bag chair and the additional cover.
09/06/2019
fast service!
09/06/2019
Mobile browser is horrible - fields appear to need physical Click-Hold actions (credit cards especially) to change and you can't do that on tablets. No requirement listed for shipping address must be same as billing address, just silent failure of transaction. Multiple devices tried to order and they all hurt. A lot.
09/03/2019 , ON
Received my chair a day before the delivery was scheduled. Fast shipping
09/03/2019
Easy to use.
09/01/2019 , n/a
As usual quick, professional and nothing to improve. Both sale and support performed great.
08/30/2019 , PA
I was really surprised and confused at first when I opened the shipping box and saw the compression bag for the foam and thought they had sent the wrong item. Maybe a heads up on what to expect for the various sized sumo lounge bags when they arrive beyond the literature included in the shipping container. Otherwise, my experience was good though.
08/29/2019 , GA
Ordering was simple, the product arrived quickly, and now I'm super comfy. The box was huge naturally but it was pretty light to carry around and the beanbag is easy to reposition. If you need to level it out, just give it a couple of smacks. Overall great, especially after a long day.
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