Sumo Lounge Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

2,774 Verified Customer Reviews

2,774 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
1845
(66.5%)
4 Shopper Approved - Review Star
673
(24.3%)
3 Shopper Approved - Review Star
202
(7.3%)
2 Shopper Approved - Review Star
38
(1.4%)
1 Shopper Approved - Review Star
16
(0.6%)

Would Recommend
4.6
5 Shopper Approved - Review Star
1914
4 Shopper Approved - Review Star
637
3 Shopper Approved - Review Star
182
2 Shopper Approved - Review Star
26
1 Shopper Approved - Review Star
15
Customer Service
4.5
5 Shopper Approved - Review Star
49
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
1,750+

5-star reviews

5 years collecting reviews
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J
Shopper Approved - Verified Customer Jeremy B.
10/08/2019 , ON

If you are in the market for an oversized bean bag like chair for a family room/play room, this is it. Very comfortable and the kids love jumping on it.

Would Recommend
5/5

N
Shopper Approved - Verified Customer Nick M.
10/06/2019 , FL

Kids love it.

Would Recommend
5/5

D
Shopper Approved - Verified Customer David C.
09/23/2019 , OR

Thank you, great product!

Would Recommend
5/5

C
Shopper Approved - Verified Customer Christopher C.
09/18/2019

So easy!!!

Would Recommend
5/5

R
Shopper Approved - Verified Customer Rose M.
09/17/2019

fast!

Would Recommend
5/5

B
Shopper Approved - Verified Customer Brian
09/16/2019

It was good

Would Recommend
5/5

D
Shopper Approved - Verified Customer Darrell P.
09/12/2019 , NC

.

Would Recommend
5/5

I
Shopper Approved - Verified Customer Irenaeus W.
09/11/2019 , ON

I created an account when ordering my package, and was unable to login and check my order status. Whenever I contacted customer support they would claim to call me in the mornings, but never did. I requested my order to be delivered the week after since I wouldn't be home to put it in my house, but I found out they delivered on Friday (and I didn't find out until the following Monday). So my package has been sitting in front of my house since Friday. Just awful service, and I'm extremely disappointed. Would not recommend at all.

Would Recommend
1/5
Customer Service
1/5

T
Shopper Approved - Verified Customer TS
09/10/2019 , IL

Packaging was terrible. Plastic bag with the fill was stuck to the tape securing the box. Top of bag had a hole in it, causing a spill of fill. Same thing with the bottom of the bag, causing another spill.
Will not be ordering anything from SUMO again.

Would Recommend
1/5

A
Shopper Approved - Verified Customer Andrew C.
09/10/2019

Very helpful customer service helping me to figure out replacement cover needed!

Would Recommend
5/5

C
Shopper Approved - Verified Customer Craig G.
09/10/2019 , AB

Real good

Would Recommend
5/5

F
Shopper Approved - Verified Customer Franklin W.
09/09/2019 , TX

Product and shipping were good, cost was high enough I wouldn't have purchased without a sale.

Would Recommend
4/5

C
Shopper Approved - Verified Customer Christopher S.
09/07/2019

It was very easy to order both the bean bag chair and the additional cover.

Would Recommend
5/5

L
Shopper Approved - Verified Customer Lisa
09/06/2019

fast service!

Would Recommend
5/5

S
Shopper Approved - Verified Customer Sara P.
09/06/2019

Mobile browser is horrible - fields appear to need physical Click-Hold actions (credit cards especially) to change and you can't do that on tablets. No requirement listed for shipping address must be same as billing address, just silent failure of transaction. Multiple devices tried to order and they all hurt. A lot.

Would Recommend
2/5

C
Shopper Approved - Verified Customer Chris C.
09/03/2019 , ON

Received my chair a day before the delivery was scheduled. Fast shipping

Would Recommend
5/5

D
Shopper Approved - Verified Customer Daniel B.
09/03/2019

Easy to use.

Would Recommend
5/5

H
Shopper Approved - Verified Customer Henrik M.
09/01/2019 , n/a

As usual quick, professional and nothing to improve. Both sale and support performed great.

Would Recommend
5/5

M
Shopper Approved - Verified Customer Michael R.
08/30/2019 , PA

I was really surprised and confused at first when I opened the shipping box and saw the compression bag for the foam and thought they had sent the wrong item. Maybe a heads up on what to expect for the various sized sumo lounge bags when they arrive beyond the literature included in the shipping container. Otherwise, my experience was good though.

Would Recommend
5/5

D
Shopper Approved - Verified Customer D. B.
08/29/2019 , GA

Ordering was simple, the product arrived quickly, and now I'm super comfy. The box was huge naturally but it was pretty light to carry around and the beanbag is easy to reposition. If you need to level it out, just give it a couple of smacks. Overall great, especially after a long day.

Would Recommend
4/5

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