store.mainclinicsupply.com Reviews

About this Company

Main Clinic Supply is located in Rochester, Minnesota, the home of the world-famous Mayo Clinic.

Registered and credentialed to deliver inside both Mayo Clinic hospitals. They offer free delivery, seven days a week, to Mayo Clinic's Saint Mary's Hospital and Methodist Hospital. They also deliver to all Rochester, Minnesota, hotels.

Main Clinic Supply ships via FedEx everywhere in the USA. FedEx has a substantial presence in Rochester, with a high volume of high-priority medical shipments coming in and out. Other areas of the country cut off FedEx shipments earlier in the day. Still, Main Clinic Supply can continue shipping late into the evening hours due to these high-priority shipments.

Main Clinic Supply is a family-owned and operated medical equipment supplier. Their mission statement backups the many verified reviews we have received. They genuinely strive to help people and their families first and make a profit second. Fran Fox, the President of Main Clinic Supply, said, "We admire, appreciate, and are inspired by the values Mayo Clinic was founded upon. This small Minnesota town rose to be a world leader in healthcare, helping people from all over the world".

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9,249 Verified Customer Reviews

9,249 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
8803
(95.2%)
4 Shopper Approved - Review Star
380
(4.1%)
3 Shopper Approved - Review Star
40
(0.4%)
2 Shopper Approved - Review Star
14
(0.2%)
1 Shopper Approved - Review Star
12
(0.1%)

Would Recommend
4.9
5 Shopper Approved - Review Star
8880
4 Shopper Approved - Review Star
312
3 Shopper Approved - Review Star
32
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
17
Would Buy Again
4.9
5 Shopper Approved - Review Star
8853
4 Shopper Approved - Review Star
315
3 Shopper Approved - Review Star
52
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
19
Delivery Time
4.9
5 Shopper Approved - Review Star
8806
4 Shopper Approved - Review Star
229
3 Shopper Approved - Review Star
78
2 Shopper Approved - Review Star
29
1 Shopper Approved - Review Star
39
Product Satisfaction
4.9
5 Shopper Approved - Review Star
8480
4 Shopper Approved - Review Star
559
3 Shopper Approved - Review Star
101
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
24
Customer Service
4.9
5 Shopper Approved - Review Star
1701
4 Shopper Approved - Review Star
63
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
15
Price Satisfaction
4.6
5 Shopper Approved - Review Star
6577
4 Shopper Approved - Review Star
1928
3 Shopper Approved - Review Star
595
2 Shopper Approved - Review Star
53
1 Shopper Approved - Review Star
28
SHOW DETAILS

5-star reviews
8,500+

5-star reviews

11 years collecting reviews

About this Company

Main Clinic Supply is located in Rochester, Minnesota, the home of the world-famous Mayo Clinic.

Registered and credentialed to deliver inside both Mayo Clinic hospitals. They offer free delivery, seven days a week, to Mayo Clinic's Saint Mary's Hospital and Methodist Hospital. They also deliver to all Rochester, Minnesota, hotels.

Main Clinic Supply ships via FedEx everywhere in the USA. FedEx has a substantial presence in Rochester, with a high volume of high-priority medical shipments coming in and out. Other areas of the country cut off FedEx shipments earlier in the day. Still, Main Clinic Supply can continue shipping late into the evening hours due to these high-priority shipments.

Main Clinic Supply is a family-owned and operated medical equipment supplier. Their mission statement backups the many verified reviews we have received. They genuinely strive to help people and their families first and make a profit second. Fran Fox, the President of Main Clinic Supply, said, "We admire, appreciate, and are inspired by the values Mayo Clinic was founded upon. This small Minnesota town rose to be a world leader in healthcare, helping people from all over the world".

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B
Ben B.
7 hours ago , AZ

Dylan was super helpful.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
James
7 hours ago , TX

Sales rep was very knowledgeable and did all that could reasonably be expected to complete the sale. All our questions were answered and when we received the package, it was exactly as we ordered.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

S
Scott S.
Today , MN

Leo did an excellent job on his customer service and shipping me my oxygen generator the same day and I received it the next day from our initial communication.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

A
Anonymous Customer
1 day ago

Once I was old what i had to do the whole experience went very fast. Equipment arrived when expected.
The staff were very knowledgeable and friendly. A pleasure to do business with.

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

D
Dan R.
2 days ago , NM

Fast and easy transaction, the concentrator was shipped promptly and is as advertised.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Michael G.
3 days ago , VA

I was really impressed and how quickly everything was taken care of Ashley did a great job thank you

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

K
Kelley T.
3 days ago , OK

Everything was so quick and easy to do. I called and Ashley gave me information on how everything worked and what to expect. I received my new machine the following day, just as promised.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

B
Brian
4 days ago , IL

I called to ask about the inogen One G5 and talked to Ashley, who answered all my questions and even offered addiditonal information and help. The process was quick, easy and ended with my purchase. Delivery was next day and everything was as described.
If they have what your looking for I would highly reccomend there services.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Customer Service
5/5
Delivery
5/5

E
Eric H.
4 days ago , NH

This is the second unit I purchased from MCS. They offer excellent products at great prices. I feel safe with the lifetime warranty. My first unit had an issue after 5 months. They diagnosed the problem and told me as the machine wasn't 6 months old yet, I could receive a new unit or get mine repaired overnight. As the unit was fine before the minor issue, I elected to have them repair the unit. They repaired it and had it back the next day! They always answer all my questions and the optional lifetime warranty is worth it! Free annual filters and sieves. I would recommend MCS to anyone looking for any medical supplies. Even the nurses at my Pulmonary Dr office had great things to say about MCS.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

D
David R.
5 days ago , PA

very good. Leo did a great job.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Joe D.
5 days ago

Ashley, was very kind, polite and very professional and patient. She is very knowledgeable of the product everything from the equipment to the warranty and pricing and shipping. she answered all my questions (I had a lot of questions lol) She never missed a beat. She also did a follow up call and email. My wife absolutely loves both the portable 6 and the home portable as well. We will both be recommending Main Clinic for sure.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Charlie W.
5 days ago

We started with first ordering replacement columns for an old G-3. The columns were perfect and we are very pleased . The additional information on a new G-5 concentrator with an extended warranty was also provided. After a short discussion with your sales lady, we decided to purchase this new unit. We carried it to our pulmonary rehab session and showed it off to anyone that was interested.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Rannveig
5 days ago , WA

Amazing Customer Service. I had a problem with one of the double batteries that I purchased and they are sending a replacement one right now!!!! No problem!!! Plus a pre-paid shipping label. Will definitely use this company again. Very happy with the "G5" machine. Although it was expensive, it is totally worth the money. This is replacing my "simply-go" and I am so very much more satisfied with this machine. Thanks to Leo for being attentive to the fact that I am hard of hearing. Fantastic Service! The website was fairly easy to navigate. The website also said they would send a free pulse Oximeter if I needed one. They did not send it with the machine, but I asked about it when we were discussing getting a replacement battery and Josh said he would send one along. Very pleased with the whole experience.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5

S
Susan L.
5 days ago , IL

I got this for my husband because the last one bought was in 2015. It needed service, but I didn't have time to have that done, as my husband in a hospital and was to be discharged soon. Ashley was wonderful and helped me select what we needed, helped with the authorization, and arranged for a super fast delivery. She was efficient, pleasant, thorough, and she called back to assure me the authorization was done and shipment was imminent. I got the G5 charged and running. Great service!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Gary N.
5 days ago , WI

My only disappointment was, there was no directions about the Bluetooth

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Customer Service
5/5
Delivery
5/5

R
Roger
1 week ago , IN

Leo answered all my questions and everything was delivered on time and in perfect working order. would definitely order any future products from your company.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Richard M.
1 week ago , NC

Professional, informative, efficient

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Ron S.
1 week ago , GA

I was contacted by numerous suppliers of oxygen concentrators once I started looking. With so many options and prices I chose your company for two reasons.
#1 was the many, many reviews regarding your service levels.
#2 and more importantly was the outstanding communication and professionalism of your employee, Leo. His constant followup, even after the sale was completed was remarkable, especially in this day and time. Please thank Leo for me.

Ron Schoenholz

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

O
Olivia
1 week ago , AZ

good price, had the exact equipment I wanted, assisted greatly with my doctor's office (very grateful for that!), communicated well once we were underway, adjusted the delivery schedule to accomodate me. Even the website was easy. Would definitely use them again and recommend to others.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

J
Janet
1 week ago , FL

Dylan was so helpful! He answered all of our questions and went out of the way to make sure we had all of the information we needed to make a decision.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5
Customer Service
5/5
Delivery
5/5

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