11 Sep 2014
I would like to recommend without any reservations the services that Siteground offers.
One of the most important for me assets is the immediate response to my technical issues and problems, as I am self taught in building a web site.
I have started 4 months ago and I have faced many obstacles, but whenever a started a support ticket I was very impressed when I was getting a reply in the next 5-10 minutes.
Moreover the sales and the support people they do not have first thing in mind to sell you and "load" you with plans and services just to make a quick profit.
Their solutions and suggestions are tailored towards the most economical and suitable for their clients solutions.
They never pressured me, they are polite and right to the point.
In a nut shell this is the company that I want to work with as long as their standards remain as they are.
Thank you so much Siteground!
09 Sep 2014
For four months I have been using siteground now. Every time I use the live chat technical support from siteground, I am leaving 5 stars as my review of the support session. Within 2 minutes I get access to a support rep. Always I have been able to communicate quickly to the support professional my difficulty and always they have been able to help me. Making changes to my wordpress sites when necessary.
This is about the 7th hosting company I have used and definitely the best one for my purposes. I tried the other main wordpress hosting companies and soon left disappointed. In my opinion the support service from siteground is miles ahead of other hosting companies, in terms of politeness, willingness to help, professionalism and knowledge of the subject. They also offer support on phone and email, but I like live chat for referring to the transcripts afterwards. Even when I did not manage to download the transcript immediately, upon request they sent these support transcripts to me at a later date. Way to go siteground - 5 out of 5 for everything so far!
04 Sep 2014
Simply amazing service, best uptime I've seen so far, prices are affordable and the service... oh the service!
An average of 3 minutes per ticket response, simply a-m-a-z-i-n-g!!! Also, support team is very kind.
02 Sep 2014
the support was extremely quick and helpful
25 Aug 2014
Just lovely, professional as usual.
“99% of customers would recommend siteground.com to a friend.”