16 Oct 2014
I was a bit skeptical at first about the support reviews and customer service hype.
But I tell you what, I was not dissapointed.
The reps don't have the formal lingo associated with bigger companies.
Down to earth, listen to your questions, and actually address them.
Really great reps, really great interface. Just all around amazing.
15 Oct 2014
I have used several hosting providers, some of the more expensive "Niche" hosting companies as well as the more well known companies, Siteground has provided the best solution by far, not as expensive as the niche providers, not as cheap as the popular host providers, but they are by far on par with the niche hosts that charge 3-4 times more. And their support is 100 times that of the more well known cheaper providers. I couldn't be happier. I have finally found the new home for my 50 or so sites. They are knowledgeable, helpful and fast. Seriously take a good look folks, by far the best hosting provider i have used.
10 Oct 2014
Always friendly and helpful service. One of the reasons I do not go elsewhere and the reason I would pay a little more to stay.
- TN, United States
09 Oct 2014
I recently moved my sites to SiteGround's "GoGeek" hosting, and I'm amazed at the speed difference from my GoDaddy hosting plans. I was, and still am a big admirer of GoDaddy's level of customer support, and I was a little nervous because SiteGround's support system was different, but after using their chat/support ticket system, I have to say it has made things less stressfull.
Great customer service! Love these guys!
09 Oct 2014
Support 5 stars
Speed 5 stars
FTP short timeout 1 star
“99% of customers would recommend siteground.com to a friend.”