SecuritySystems.Com is a 35 year old privately held company located in Quincy, Ma. Specializing in the sale of unique high quality surveillance products. There are many shops or manufactures churning out what appears to be surveillance products. A perfect example is the ever popular
2,311 Verified Customer Reviews
2,311 Customer Ratings and Reviews
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4.8
Overall Star
Rating
5-star reviews
About this Company
SecuritySystems.Com is a 35 year old privately held company located in Quincy, Ma. Specializing in the sale of unique high quality surveillance products. There are many shops or manufactures churning out what appears to be surveillance products. A perfect example is the ever popular
02/14/2019 , IL
I love the camera. I have had it about 3 years. It works great I have had no problems.
01/26/2019 , HI
I purchased the HD spy pen and although the instructions were the best I have ever received with any gadgetry surveillance product I did need some clarification. Mostly it concerned transferring files to my own PC which in truth is really related to my own knowledge of my computer and not related to the operation of the spy pen. SecuritySystems responded to my e-mail almost immediately and walked me through the process.
I've bought other devices on-line and the instructions are impossible to decipher, never mind getting any real support.
04/01/2018 , CA
Came through on lifetime warranty on 3 yr old item
03/22/2018
Item that I bought was great. Materials are as described. Very Good and fast customer service. Excellent seller
01/08/2018 , AZ
I've had my dash cam for almost 2 years. It's recorded several incidents and left no questions as to what exactly happened. As a long haul truck driver, it's invaluable to me. I can't imagine driving anywhere without my camera. Customer service has been quick, friendly and helpful when I had a question or needed help with something. Overall a great experience!
01/02/2018 , ON
I am 77 years of age so have had a variety of experiences dealing with various companies. I recently experienced an issue with a dash camera that I purchased from Security Systems/Digital Surveillance Systems in 2012.......that was over 5 years ago. What company (today) would take care of an issue with a product that old.......this company did and insisted on doing so to my complete satisfaction. A totally positve experience.
03/15/2017 , WI
Their LIFETIME WARRANTY is really all that!
I bought a dashcam and it stopped working I contacted customer service and I sent it back to them they fixed what was wrong with it and sent it back to me and it works just like brand new!
Love it!
03/12/2017
The shopping experience was good. I bought the camera a year ago but didn't actually use it until Feb. 2017. The camera works well. I haven't yet tried to reply the images (no need). I feel the instructions were unclear until I figured the mindset of the writer, then I was able to struggle through it. I suggest you find another person who can rewrite the instructions with more clarity so a reader will find no confusion due to grammar and punctuation errors. This will also add a greater awareness of professionalism to your fine product and service. Thank you for the opportunity to respond with an evaluation.
Company Response
03/09/2017 , KY
I purchase a dashcam in 2012 and it worked fine until recently when the battery had aged so much it would no longer hold a charge. I requested an RMA (lifetime warranty) and sent the unit back to them. They very quickly replaced the battery and upgraded the firmware and returned the unit in perfect working order.
The lifetime warranty was the reason I purchased this product from them, but the dashcam and they have performed flawlessly!
I'm very happy with Security Systems and highly recommend purchasing products from them!
10/16/2016
Had no issues with shipping or performance of dash cam. Product performs as designed and as stated in advertisment. Time will tell but purchased due to stated quality and durability.
07/15/2016 , TX
I purchased this for a 2,000 mile summer vacation trip over Memorial Day week. It worked great, and thankfully I had no problems where I would need to prove who did what to whom and how. :)
07/11/2016
This is an awesome company to deal with. Before and after purchase. You really don't see that anymore. They really care.
07/06/2016 , SC
I have to say I waited and looked all over for something that was better. I didn't find anything that came close to the quality of the video produced. In the paperwork, it was recommended to use VLC player to look at the videos. I run Windows 10 64 bit and for some strange unknown reason, the video always displays on its side. Thankfully I can use the built-in player that Windows has and it works great. A couple of days ago, I almost had an accident and it was all caught quite clearly on the dashcam. Thankfully I was able to stop in time and didn't hit the person, but I know that I would have proof that I was in the right if I had hit them. What a great sense of security this is. Thanks Bill!!
Company Response
07/04/2016 , CA
great dash cam - fast service
06/29/2016 , NJ
Simple to use right out of the box. takes great videos. Seems to be a quality item
06/28/2016 , LA
I don't have the HD version but the video is a lot better than I expected.
06/28/2016 , MT
We haved now purchased 3 cameras from you we have one in my truck and my wife has one in her car we got the third one as back up. have not really had a chance to put either one of them into action as of yet love the recordings we have so far.
06/27/2016 , TN
Everything good for now
06/27/2016 , CA
Bill from Security Systems was extremely helpful and has great follow-up. We liked them so much as well as the product that we purchased another dash cam for one of daughters for her birthday. Thanks Bill for setting that all up and providing her with a birthday card. You exceeded our expectations.
06/27/2016 , CA
I upgraded from the V737W to the V747W. Never had a problem with the prior unit, just wanted to go full HD, and there is a difference between the two. The 747 is crystal clear, and like the 737, provides a rock steady video stream of your road trip. I only wish the card weren't limited to 32g. I record and download to my PC the video of each day's off-road adventure, but the 32g isn't large enough to cover all the hours on the trail. Overall, I'm extremely happy with the camera.
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