safepub.com Reviews

5 Stars

4.7 Overall Rating

Based on 568

Would Buy Again

5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average

Featured safepub.com Reviews

Kelly m | MD, United States | Submitted 18 Sep 2016
Verified Customer

Items should have better descriptions so it's clear what's being ordered. When you select your items they don't explain how many you get, what cases they are used for, how many fit in a case or tray, and what else you may need or want to complete your order. I was only able to place this order because I have ordered these capsles several times before so I know the order number. Actually the very first order I placed with your company I was given the wrong information and the capsles are to tight for pennies so they don't fit evenly and I can't remove them because they are too small. I have also received orders with miss match tops and bottoms so that I don't have complete set. The next time I ordered I was given a few extra capsules to fix this but it happened more then once so I bring it up so that it doesn't happen to anyone else's order.

Would Buy Again 4 4.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0

Response from safepub.com:

Dear Kelly:

You are 100% correct - we are working hard to update our web descriptions to make sure items are more clear. Coin capsules are definitely one of those areas that need work for us. That said, with regards to sizing, capsules are sized to the mm or even the half mm. They don't state what coins they fit on purpose because they fit so many types of coins. Any collector considering purchase of capsules should measure their exact diameter to insure that they will fit.
And as you correctly said, that first order the box was incorrectly packaged. We are not the manufacturer, we are the importer here in the US. But as you noted, we stand behind EVERYTHING that we sell - which is why we gave you the extra capsules to make up for their mistake.
Everyone has a choice in supplies, and we appreciate your trusting us with all your orders thus far. While we may not be perfect, our customer service is second to none in the industry. Period. And we will always be there for our collectors.
Thank you again,
Kurt

Terrance C | Submitted 30 Sep 2016
Verified Customer

Excellent web site

Would Buy Again 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
Edward G | Submitted 29 Sep 2016
Verified Customer

You offer a great deal of products. Easy checkout.

Would Buy Again 5 5.0
Rand | NY, United States | Submitted 28 Sep 2016
Verified Customer

Good product. Very satisfied. Would recommend.

Would Buy Again 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
Brunson E | Submitted 28 Sep 2016
Verified Customer

No problems at all. Look forward to ordering more coin
Supplies from your company.

Would Buy Again 5 5.0
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