ptacunits.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,393 Verified Customer Reviews

1,393 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1120
(80.4%)
4 Shopper Approved - Review Star
225
(16.2%)
3 Shopper Approved - Review Star
42
(3%)
2 Shopper Approved - Review Star
2
(0.1%)
1 Shopper Approved - Review Star
4
(0.3%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
1193
4 Shopper Approved - Review Star
153
3 Shopper Approved - Review Star
33
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
Product Satisfaction
4.8
5 Shopper Approved - Review Star
167
4 Shopper Approved - Review Star
34
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
4.8
5 Shopper Approved - Review Star
1147
4 Shopper Approved - Review Star
199
3 Shopper Approved - Review Star
43
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
3
Customer Service
4.8
5 Shopper Approved - Review Star
6
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.7
5 Shopper Approved - Review Star
150
4 Shopper Approved - Review Star
43
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Delivery Time
4.6
5 Shopper Approved - Review Star
145
4 Shopper Approved - Review Star
35
3 Shopper Approved - Review Star
20
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

7 years collecting reviews
Filter
D
Shopper Approved - Verified Customer dwayne D.
02/04/2019 , OH

very easy to use

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
01/29/2019

Been using you guys for years. I trust you. I've never had to return a product or have had any problems.

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
01/16/2019

Mike was awesome on the phone. Helped with questions and had a great attitude.

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Ricardo P.
01/14/2019 , KS

Easy and quick. Received quickly

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer James
01/12/2019 , SC

So far ordering was easy. You should ask after the merchandise has been delivered and installed to really understand customer satisfaction.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Delivery
3/5

B
Shopper Approved - Verified Customer brett G.
01/09/2019

tried calling business multiple times, no answer

Would Recommend
2/5
Would Buy Again
2/5

J
Shopper Approved - Verified Customer J. L.
01/05/2019 , GA

This is my second order from PTACUnits.com and the ordering process is clear and concise. The only issue was from one of the parts I ordered being out of stock.
Normally, this is not an issue but I had no idea the part was on back order until I sent an inquiry to the company to see what was taking so long. In their defense, it was around the holidays and they promptly replied to my email with the status. Parts arrived a few days later. Thanks for your site.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5
Delivery
4/5

L
Shopper Approved - Verified Customer Loran C.
12/31/2018 , MS

After months searching for this part the only place I could find the correct part at a great price was with ptacunits.com. I will check here first for any parts I may need.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
3/5

S
Shopper Approved - Verified Customer Steve S.
12/28/2018 , KS

no comment

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer Bobs H.
12/26/2018 , WA

I was disappointed that when I ordered the products they didn't give me a future shipping date. And they didn't notify me when the product actually shipped. It took two weeks to get the items.

Would Recommend
3/5
Would Buy Again
3/5
Product Satisfaction
4/5
Price
4/5
Delivery
2/5

J
Shopper Approved - Verified Customer Juan N.
12/26/2018

Very good website

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Delmar D.
12/22/2018

so far its been good merchandise

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
3/5

R
Shopper Approved - Verified Customer randy M.
12/20/2018

very helpful .user friendly

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer M N.
12/17/2018

Had what I needed.

Would Recommend
5/5
Would Buy Again
5/5

E
Shopper Approved - Verified Customer E T.
12/11/2018

My name is Toby. I have been using this company for ALL of my PTAC needs for years. Quite Satisfied!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer randy M.
12/06/2018

very helpful .user friendly

Would Recommend
5/5
Would Buy Again
5/5

E
Shopper Approved - Verified Customer Eric M.
11/30/2018

Thanks for all the consulting help!!!

Would Recommend
5/5
Would Buy Again
5/5

B
Shopper Approved - Verified Customer Barry E.
11/28/2018

First time using you so cant give you High Ratings just yet. Get my part to me correctly and expeditiously and I'll rate your service later.

Would Recommend
3/5
Would Buy Again
3/5
Product Satisfaction
3/5
Price
3/5
Delivery
3/5

S
Shopper Approved - Verified Customer Steve S.
11/22/2018 , TX

The price was very good for what was ordered. The part came quickly and very well packaged. Everything that was needed was there and after I installed, everything worked perfectly.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Mark J.
11/21/2018

Excellent, I would recommend to anyone.

Would Recommend
5/5
Would Buy Again
5/5

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