The overall process was very good. The account manager answered all my questions and she was there for every step of the ordering process. She was very courteous which you don't find to often anymore.
I was looking for blue claws for my son's baseball team and was very happy to find the product here. Because I didn't need any printing on the claws, I was allowed to order a smaller amount than the minimum. The service I received was excellent and the product arrived very quickly. My kids on my son's baseball team enjoyed waving their claws around in the parade!
The bottles looked very nice and were completed and delivered on time.
It is fantastic how each customer is assigned a personal rep to be in contact with for questions/concerns. Throughout the entire process, I felt like I was receiving one-on-one customer service. My rep was great to work with; she was friendly, professional, and skilled. I was very pleased with my order, but I was utterly impressed by the customer service.
We actually prefer to shop and buy local. But I was not getting good customer service from my local vendors. PrintGlobe was very customer focused and helped with suggestions to make ordering very fluid. Even when a billing issue arose, my account manager was right on top of the problem and everything worked out fine.
“99% of customers would recommend printglobe.com to a friend.”