phoenix-tech.net Reviews

About this Company

 

We are a Pure Online Based Store; we use our Super-Efficient couriers to Hand Deliver your order to you personally, saving you Time, Money and Patience.

Because of the efficient Delivery service we do not have the option to collect from our offices as we are a Virtual Store and all Stock is kept at our Distributors.

We Aim to fulfill the demand for computer hardware with our online computer shop. We Offer a great selection of computer technology and gadgets that will make your digital world come alive.
The IT industry has evolved over the years from a "want" to a "need". IT is all around us, IT drives our businesses, our homes and our lives.

Our main management divisions are Computer Hardware sales, online marketing, online advertising and Virtual Store Administration.
The way we differentiate ourselves from the thousands of online competitors, is our solid e-commerce experience, knowledge of the IT Sector and Positive Business values that power our success.

We work to give our customer's a great online shopping experience, one that is easy and informative with a great depth of perspective on each product.

Immerse yourself in our Digital World

 

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

844 Verified Customer Reviews

844 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
595
(70.5%)
4 Shopper Approved - Review Star
195
(23.1%)
3 Shopper Approved - Review Star
36
(4.3%)
2 Shopper Approved - Review Star
5
(0.6%)
1 Shopper Approved - Review Star
13
(1.5%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
625
4 Shopper Approved - Review Star
159
3 Shopper Approved - Review Star
37
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
14
Would Recommend
4.6
5 Shopper Approved - Review Star
598
4 Shopper Approved - Review Star
183
3 Shopper Approved - Review Star
45
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
13
Product Satisfaction
4.6
5 Shopper Approved - Review Star
142
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
13
Price Satisfaction
4.5
5 Shopper Approved - Review Star
110
4 Shopper Approved - Review Star
40
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Delivery Time
4.4
5 Shopper Approved - Review Star
127
4 Shopper Approved - Review Star
18
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
15
Customer Service
4.4
5 Shopper Approved - Review Star
56
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
7
SHOW DETAILS

5-star reviews
500+

5-star reviews

About this Company

 

We are a Pure Online Based Store; we use our Super-Efficient couriers to Hand Deliver your order to you personally, saving you Time, Money and Patience.

Because of the efficient Delivery service we do not have the option to collect from our offices as we are a Virtual Store and all Stock is kept at our Distributors.

We Aim to fulfill the demand for computer hardware with our online computer shop. We Offer a great selection of computer technology and gadgets that will make your digital world come alive.
The IT industry has evolved over the years from a "want" to a "need". IT is all around us, IT drives our businesses, our homes and our lives.

Our main management divisions are Computer Hardware sales, online marketing, online advertising and Virtual Store Administration.
The way we differentiate ourselves from the thousands of online competitors, is our solid e-commerce experience, knowledge of the IT Sector and Positive Business values that power our success.

We work to give our customer's a great online shopping experience, one that is easy and informative with a great depth of perspective on each product.

Immerse yourself in our Digital World

 

Filter
C
Chad
04/09/2014 , AL

They are a scam. I was tricked into pre-ordering a ps4 which never arrived, they still have my money and I can't seem to get a hold of them. Don't buy anything.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Delivery
1/5

A
Angus
04/07/2014 , AL

I still haven't received my full order. They do not respond to emails and it seems they have simply vanished!

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
2/5
Price
4/5
Customer Service
1/5
Delivery
1/5

J
Jason
04/06/2014

Was able to find what I wanted quickly and easily! However the payment methods that I am familiar with for Online shoppers were not available.

Would Recommend
3/5
Would Buy Again
4/5

D
dave
04/04/2014

quick, no hussles thanks

Would Recommend
4/5
Would Buy Again
5/5

A
Anonymous Customer
04/04/2014

b

Would Recommend
4/5
Would Buy Again
4/5

R
Rob
04/03/2014 , AL

Shopping went fine, still waiting for my xbox one. 10 weeks later and still no product. they do not respond to e-mails promptly.

regards
Rob

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
2/5
Customer Service
1/5
Delivery
1/5

H
H B.
04/03/2014 , AL

I ordered and paid for the product in December 2013 and still have not received this (at 3 April 2014). Eventually after trying to find out what was going on I got an explanation of damaged goods and told that it would be re-ordered and sent to me directly and I would receive a tracking number. That was 7 March. It is now 3 April and I have received nothing, heard nothing. They do not answer their phone, return calls or emails. This is disgusting treatment. I am beginning to feel they have stolen my money.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
3/5
Customer Service
1/5
Delivery
1/5

J
James S.
04/03/2014 , AL

WORST SERVICE EVER!
I have contacted this company several times on my order and not once have they replied! not once! its an 11k total purchase, order 1 was from two months ago and still not arrived and they just ignore me and do not answer that phone.

I will never buy something from this company again as I feel they are not a legit company and thus INTEND on getting my money back!

I recommend you do no buy from this company and buy from landmarkcomputers as there customer service is so much better and products actually arrive!

James

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
4/5
Customer Service
1/5
Delivery
1/5

L
Laren
03/31/2014

Thanks Guys, always an awesome experience.

LAren

Would Recommend
5/5
Would Buy Again
5/5

D
Donovan
03/27/2014 , Western Cape

The company has not fulfilled orders, has not updated order progress, and has been almost entirely un-contactable in the last two weeks, with emails unanswered and phones going straight to answering service with no calls returned. The single email I received this morning in response to my three emails in the last three days said they are under business administration, but there has been no formal communication with regard to process, contact information or timelines on refunds. The website is still up with no changes, and all user comments about troubles with order and communication were removed from their Facebook page just after 14:20 today. They are giving all the signs of a business collapsing and in denial or evading their customers and creditors.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Customer Service
1/5
Delivery
1/5

C
Christiaan
03/27/2014 , Gauteng

Hi I would like to have my money refunded immediately please .No Email responses, website is down for 3 weeks now. I have waited 9 weeks for my product.I am very scared they are out of business and I have spend more than R25000 with them.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Customer Service
1/5
Delivery
1/5

D
D.Knott
03/27/2014 , Kwa Zulu Natal

Customer Service is terrible as they take more than a week to respond to emails. On top of this my product has been on back order for more than 4 months and trying to get updates is like pulling teeth in the 60's.
Very disappointed as I was advised this was a stand up site and they really have not lived up to their supposed 5 star rating!

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
3/5
Customer Service
1/5
Delivery
1/5

M
Michael
03/26/2014 , Cape Town

They have not contacted me nor replied to 7 mails and never answer the phones.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Delivery
1/5

S
Shane S.
03/19/2014

Nice product line-up.

Would Recommend
5/5
Would Buy Again
5/5

C
Charl
03/11/2014 , KZN

Received great service and my order was on sale as well.
Delivery was quick. Would definitely buy from Phoenix Tech again!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Anonymous Customer
03/05/2014

You can't click the shopping cart icon in top right corner to check order before proceeding to checkout? Once in checkout the only place I saw to click shopping cart was the little diagram for the ordering steps. Otherwise all was good :)

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5

L
Lucille K.
02/28/2014

so far so good.

Would Recommend
5/5
Would Buy Again
5/5

S
samuraibunny
02/26/2014 , Gauteng

Easy, quick and secure!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
3/5
Price
2/5
Delivery
5/5

D
David
02/26/2014

Have had great service from you before, will shop again

Would Recommend
5/5
Would Buy Again
5/5

J
James S.
02/20/2014

Great prices and you are reliable I am just not a fan of the layout of your website, feels cluttered.

Would Recommend
5/5
Would Buy Again
5/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024