pacificvideorepair.com Reviews

5 Stars

4.9 Overall Rating

Based on 841
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews
Cliff R | Submitted 9 May 2016
Verified Customer

It was difficult to get any real answers while the repair was going on, but the tape and dvd did make it back to me and it plays now.

Recommend this Company 3 3.0
Would Buy Again 3 3.0
Jill K. R | Submitted 21 Dec 2015
Verified Customer

The DVD returned to me had multiple areas of static that made it difficult to watch/hear the DVD. I was surprised that you weren't able to repair this successfully, especially since I had 2 different versions of the VCR tape that you were converting.

Recommend this Company 3 3.0
Would Buy Again 3 3.0
pacificvideorepair.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Al S | Submitted 13 Jun 2011
Verified Customer

Your notification that you received my tape and that you are returning, same came just one day befor the returned tape arrived.

Recommend this Company 5 5.0
Would Buy Again 5 5.0

Response from pacificvideorepair.com:

We're sorry for the delay in notification! We email our customers as soon as a technician has started on an order, could an email have been blocked by a spam filter?

John S | SC, United States | Submitted 8 Feb 2011
Verified Customer

i over paid $9.00 sent in for 2 dvd"s but 2 vcr's were put on one dvd. also dvd and vcr tapes will not work on my equipment. however they do work on neighbors so i don't think its your fault.

Recommend this Company 4 4.0
Would Buy Again 4 4.0
Price 3 3.0
Product Satisfaction 4 4.0
Customer Service 4 4.0

Response from pacificvideorepair.com:

According to our pricing structure you were not overcharged for the work completed, but we want to make sure that you got what you paid for! Based on your description the problem is a simple incompatibility between the DVD R format that you ordered and your DVD player. If you return the discs we will create new ones in the DVD-R format at no charge to you and will reimburse you for your shipping costs.

Average of 210 reviews without comments.
Verified Customer
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