onedigitals.co.uk Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,691 Verified Customer Reviews

1,691 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
1108
(65.5%)
4 Shopper Approved - Review Star
438
(25.9%)
3 Shopper Approved - Review Star
104
(6.2%)
2 Shopper Approved - Review Star
18
(1.1%)
1 Shopper Approved - Review Star
23
(1.4%)

Would Buy Again
4.5
5 Shopper Approved - Review Star
1128
4 Shopper Approved - Review Star
416
3 Shopper Approved - Review Star
110
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
24
Would Recommend
4.5
5 Shopper Approved - Review Star
1092
4 Shopper Approved - Review Star
425
3 Shopper Approved - Review Star
133
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
28
Price Satisfaction
4.4
5 Shopper Approved - Review Star
65
4 Shopper Approved - Review Star
22
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
4
Product Satisfaction
4.1
5 Shopper Approved - Review Star
54
4 Shopper Approved - Review Star
25
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
8
Delivery Time
3.0
5 Shopper Approved - Review Star
24
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
31
Customer Service
1.0
5 Shopper Approved - Review Star
0
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

Filter
A
Shopper Approved - Verified Customer Anita T.
05/16/2018 , London

Quick and easy so far. Will see how quickly the item will arrive.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer Bally S.
03/06/2018

A service that does as it says, delivers on price, goods and quality. I would highly recommend!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

A
Shopper Approved - Verified Customer AnniD
03/02/2018

Very fast service and product arrived in great condition.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Alan R.
03/02/2018

Delivery was significantly longer than expected, with very little communication to explain why. Once eventually received, I was happy with my item

Would Recommend
1/5
Would Buy Again
2/5
Product Satisfaction
4/5
Price
3/5
Delivery
1/5

B
Shopper Approved - Verified Customer Brian C.
02/27/2018

Truly awful, avoid this company if possible!!!
My order was 2 weeks late and when I asked it's whereabouts I was told it was out of stock and they didn't know when it would be back in. A refund was offered which I accepted, a week later still waiting for my money. A few days after that the item arrives! This would have been great but I had already purchased another one for another merchant. They were very reluctant to accept the return even though they messed up. I've had to pay for the postage and 2 weeks after they got it back I'm still waiting for my refund.
Very unprofessional

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Delivery
1/5

P
Shopper Approved - Verified Customer Paul S.
02/23/2018

Exalent

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Mike M.
02/18/2018

I have only left one star as i am unable to leave no stars!!!
I have also NOT received my goods from One Digitals, but if I say that I don't get the chance to write this...
60 days after ordering a mobile phone and I STILL have NOTHING and STILL no refund!!!!!!

DO NOT repeat DO NOT buy ANYTHING from One Digitals - they will take your money and have no intention of supplying any goods - and they have no intention of refunding your money!!!

It's a disgraceful scam and Shopper Approved should have NOTHING to do with One Digitals

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Delivery
1/5

J
Shopper Approved - Verified Customer Joe L.
02/14/2018 , Staffs

:)

Would Recommend
3/5
Would Buy Again
3/5
Product Satisfaction
4/5
Price
4/5
Delivery
4/5

P
Shopper Approved - Verified Customer Patricia A.
02/11/2018

Very good

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5
Delivery
5/5

S
Shopper Approved - Verified Customer sheridan
02/09/2018

As long as the delivery etc all goes o plan this has been a very straightforward and easy shopping experience.

DELIVERY DID NOT GO TO PLAN AND COMMUNICATION WAS DREADFUL.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
5/5
Price
5/5
Delivery
1/5

R
Shopper Approved - Verified Customer Robert B.
02/06/2018 , Devon

Delivery time was shockingly bad !!

Would Recommend
3/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
4/5
Delivery
1/5

B
Shopper Approved - Verified Customer brian H.
02/06/2018 , South Yorkshire

Everything seems fine

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

K
Shopper Approved - Verified Customer Kim C.
02/06/2018 , Surrey

It's annoying that if you go back a step you have to fill in your details again. I wanted to take out the shipping insurance but it was not allowing you to add it to the shopping cart

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
5/5
Delivery
4/5

J
Shopper Approved - Verified Customer jenny M.
02/06/2018 , Essex

Delivery was promised in about 10 days and it took about 6 weeks. However you did keep me informed that there was a problem with the supply. You also offered for me to cancel the order. I decided to stay with the order and was very happy with the item when it arrived

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
5/5
Delivery
1/5

C
Shopper Approved - Verified Customer Claire L.
02/06/2018 , England

The item arrived the Friday before xmas day on the Sunday . I ordered on the 2nd Dec 17 . The seal in the box was broken , as it was a present it was quickly wrapped up did not notice till opening the present on xmas day . Initially the item did not charge up .. attempts to engage in a verbal conversation by t/c were unsuccessful. Email chat was useless as we could return as do not follow uk consumer standards they follow Hong Kong's, had to demonstrate by recording evidence of ways suggested to make it work .
I simply wanted to return the item ... I contacted my visa company in the end for protection.. to our amazement the item charged up a few days laters so we chose to keep the product due to the sheer effort that would be needed to return to the product and did not feel confident enough that we would get our money back and we would not get an exchange... I was informed that details of the returns policy are in the website
I did receive a follow up email approx 3 weeks later from the attempts to email the company asking about the product no acknowledgement of the chat conversation.
Un happy customer

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
2/5
Price
2/5
Delivery
1/5

T
Shopper Approved - Verified Customer Tinesh M.
02/05/2018 , Merseyside

Was a bit slow initially getting a response. The phone system was very bad, got to number 1 in the queue after waiting for 45mins and then was cut off. But managed to talk to someone on live chat and everything was sorted. Delivery was as promised before Christmas too which was much appreciated.

Would Recommend
3/5
Would Buy Again
3/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5

R
Shopper Approved - Verified Customer richard J.
02/04/2018 , SURREY

Good only complaint is the delivery tinme

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Delivery
3/5

S
Shopper Approved - Verified Customer Shaun S.
02/04/2018 , Teesside

Poor delivery time

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
2/5
Price
5/5
Delivery
1/5

P
Shopper Approved - Verified Customer Paul W.
02/04/2018

I had a major problem with inputting card details as I was on int explorer. After waiting 1 hour and talking on line, I was informed to use chrome which worked.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5

R
Shopper Approved - Verified Customer R C.
02/02/2018

My order took longer than anticipated to be delivered. I received emails to confirm it had been dispatched but it still took a few weeks after the emails to arrive. It was christmas so I understand delivery companies were under pressure and the item was cheaper than anywhere else online so I felt somewhere there would be some compromise for the price.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
3/5

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