northlineexpress.com Reviews

4.7 Overall Satisfaction Rating

Based on 9,040 Ratings

5
6991 (77.3%)
4
1598 (17.7%)
3
369 (4.1%)
2
44 (0.5%)
1
38 (0.4%)
6,500+ 5 stars in a row

Product Satisfaction

4.6 Average

5
(705)
4
(169)
3
(45)
2
(15)
1
(17)

Delivery Time

4.6 Average

5
(712)
4
(147)
3
(51)
2
(19)
1
(22)

Price Satisfaction

4.5 Average

5
(581)
4
(257)
3
(91)
2
(14)
1
(8)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

northlineexpress.com

About Us

NorthlineExpress.com is the leading online supplier of fireplace, hearth and chimney products in the US.  We offer products from over 50 leading fireplace and chimney companies. We pride ourselves in our product knowledge, excellent range of products and our commitment to take care of our customers.  Our goal to help our customers make life more enjoyable by offering quality products and delivering on our promise of value, quality, safety and durability. 

D

Donald C.
03/18/2019 , MD

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Not happy with the customer support ,i.e. Ordered (1) item with a5-7 day ship expectation according to the website it's been a month in 3 days still waiting,called several times and spoke with reps. that never called me regarding the delay I have had to make numerous follow calls before being told the part would take a month
Product Satisfaction
1/5
Price
2/5
Delivery
1/5
P

phillip F.
03/10/2019 , IN

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

Might be a better response if i had gotten the right product or if the product would do what it said
Product Satisfaction
1/5
Price
3/5
Delivery
5/5
T

tom H.
03/08/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

all easy so far -shiny new pipes on the maple cooker
Product Satisfaction
5/5
Price
3/5
Delivery
5/5
B

BSnug
03/08/2019 , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Pipes are not easy to find at local stores in the size you need. Thank you!
I am ordering something else today. (3/8)
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
A

Amber T.
03/07/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate & good prices
D

David J.
03/07/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very prompt.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
R

Robin M.
03/07/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The rug is exactly what I was looking for. If I was to say anything that I did not like would be how long it took to receive the product.
Product Satisfaction
5/5
Price
5/5
Delivery
3/5
C

Carol S.
03/06/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Product was easy to find and easy to order
M

Michael S.
03/06/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great product. Ordering quick and easy.
T

Terry H.
03/06/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Shopping was fine. Shipping and handling is a reserved answer.
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