nordictrack.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

70,327 Verified Customer Reviews

70,327 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
54K+
(77.4%)
4 Shopper Approved - Review Star
10K+
(15%)
3 Shopper Approved - Review Star
3529
(5%)
2 Shopper Approved - Review Star
838
(1.2%)
1 Shopper Approved - Review Star
984
(1.4%)

Customer Service
4.5
5 Shopper Approved - Review Star
543
4 Shopper Approved - Review Star
98
3 Shopper Approved - Review Star
36
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
45
SHOW DETAILS

5-star reviews
54K+

5-star reviews

Filter
L
Shopper Approved - Verified Customer Lillian B.
08/31/2023

Easy to use

Customer Service
3/5

S
Shopper Approved - Verified Customer Suzanne H.
02/01/2023

Getting bank to respond very difficult

Customer Service
5/5

V
Shopper Approved - Verified Customer Victor D.
12/21/2022

Informative and smooth


R
Shopper Approved - Verified Customer Ross
08/13/2022

Great experience


M
Shopper Approved - Verified Customer Michael S.
01/27/2022

Easy process! Can't wait to get the Nordictrack S22i!

Customer Service
3/5

J
Shopper Approved - Verified Customer Jerry M.
11/12/2021

Very nice and easy service.


E
Shopper Approved - Verified Customer Earlene C.
05/07/2021 , NV

I do not understand why I was charged $396 for a membership I was not asked to continue? I do not want it, would like a refund and do not like my product.


D
Shopper Approved - Verified Customer DS
04/08/2021 , NC

The initial bike was actually not shipped. It took multiple phone calls over multiple days to get results - way too many and too long to resolve that, in fact, the bike was never shipped. Reps repeatedly stated nothing they could do but request a dock search (even though two emails had bad been sent to ICON by the local receiving stating the item was not delivered) and gave me the wrong phone number for the local receiver dock - even after I informed them they have the wrong number and gave them the correct number.

Ultimately, very happy with the bike, but the delivery and service related to the same were POOR.

Customer Service
2/5

J
Shopper Approved - Verified Customer Joshua C.
04/08/2021

Smooth and straight forward.


F
Shopper Approved - Verified Customer Frank M.
03/27/2021

East to do and look forward to the work outs.


A
Shopper Approved - Verified Customer Angela
03/26/2021 , TX

Received conflicting information between different representatives and could not be connected to the representative I requested. Finally gave up after several days of trying.
Lots of miscommunication about how the delivery process would go. Many pieces did not fit together easily. Still waiting on my heart rate monitor. Tried to contact customer service through chat and they initially responded and then just stopped answering my questions.

Customer Service
2/5

C
Shopper Approved - Verified Customer Claude F.
03/22/2021 , NY

Easy use


C
Shopper Approved - Verified Customer Carlos
03/18/2021

Awesome


D
Shopper Approved - Verified Customer Darleen R.
03/16/2021

Everything so far has been quick and easy. can't wait for my rower to arrive


E
Shopper Approved - Verified Customer Eric K.
03/16/2021 , WA

Slow delivery but we love the product.

Customer Service
3/5

A
Shopper Approved - Verified Customer Anthony C.
03/10/2021

Thumbs Up.


A
Shopper Approved - Verified Customer Anonymous Customer
03/10/2021

Quick and easy


A
Shopper Approved - Verified Customer Amber
03/10/2021

Can’t wait to use it !


B
Shopper Approved - Verified Customer Brittany
03/10/2021

Quick and simple. Curious how much assembly required


P
Shopper Approved - Verified Customer Pamela M.
03/10/2021

Good


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