njrhomeservices.com Reviews

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11,624 Verified Customer Reviews

11,624 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
10K+
(90.6%)
4 Shopper Approved - Review Star
733
(6.3%)
3 Shopper Approved - Review Star
193
(1.7%)
2 Shopper Approved - Review Star
89
(0.8%)
1 Shopper Approved - Review Star
78
(0.7%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
449
3 Shopper Approved - Review Star
127
2 Shopper Approved - Review Star
65
1 Shopper Approved - Review Star
74
Customer Service
4.8
5 Shopper Approved - Review Star
8834
4 Shopper Approved - Review Star
691
3 Shopper Approved - Review Star
221
2 Shopper Approved - Review Star
71
1 Shopper Approved - Review Star
121
SHOW DETAILS

5-star reviews
10K+

5-star reviews

7 years collecting reviews
Filter
S
Sandy G.
4 hours ago , NJ

I have had NJRHS since buying my house in 2020....their service has always been excellent from the 1st call to the completion of any works needing to be done. I would highly recomend this service.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

J
James A.
5 hours ago , NJ

Service and work terrible. I have used this
company for numerous service contracts back to James Dolan and now are probably going to terminate all because of poor work and response in the last several months.I will more than be pleased to share my thoughts if someone in authority calls me at 732-245-0253 James A. F ilippo

Product Satisfaction
1/5
Customer Service
1/5
Recommend to others
1/5

A
Anonymous Customer
5 hours ago

Great service technician *****

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

E
Elaine
8 hours ago , NJ

Never had a problem with NJR HS

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

E
E J.
9 hours ago

Outstanding!

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

E
Elsie R.
9 hours ago , NJ

The service was impeccable. The gentleman taking care of everything was friendly, courteous, and did everything with care and concern. Answered all my questions and left me feeling that all was well.

Product Satisfaction
5/5
Recommend to others
5/5

A
Andre P.
9 hours ago , NJ

Everything is good thanks very much

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

B
Brad
9 hours ago

Service response time and repair was addressed within hours of the call. We have always been please with this plan.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

L
Len
10 hours ago , NJ

Great team

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

M
Mark B.
11 hours ago , NJ

Heating unit never fixed properly. It lasts a few weeks before having to call NJR again. Will need to get a different opinion on the problem.

Product Satisfaction
2/5
Customer Service
5/5
Recommend to others
3/5

L
Lew
12 hours ago , NJ

It was fast and professional. From start to finish in less than 2 days.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

W
Wendy
12 hours ago

Tech. Was wonderful. Checked everything to my husband's satisfaction.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

D
Dana S.
12 hours ago , NJ

Henry was great, explained everything, very happy with service.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

M
Monica
12 hours ago , NJ

The service was quick and the technician professional, knowledgeable and efficient. He knew what to do and solved the problem.
This is a fantastic service

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

A
Anonymous Customer
Today

O matter when you come out to make repairs it takes multiple technicians/visits to correct the problem.

Product Satisfaction
3/5
Recommend to others
1/5

M
Murray
Today , NJ

I discovered the problem late Saturday afternoon. When I called the service department the apologized that the could only send a service person Sunday.
Help arrived Sunday morning. The tech was knowledgeable and polite .
He quickly identified the problem and repaired my heating system.
Another job well done
Thank You

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

D
Dave
Today

Generator sic tech was polite and knowledgeable.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

J
Jose R.
Today , NJ

The technician was professional throughout the whole day. He was at the house.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

S
Steve C.
Today , NJ

Professional, friendly, courteous, thorough

Product Satisfaction
5/5
Recommend to others
5/5

R
Roseann S.
Today , NJ

Tech was courteous and knowledgeable

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

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