Welcome to MyOrnament.com, home to one of the largest online retailers of personalized Christmas ornaments. We are a family-owned and operated business that opened its doors back in 2004. Our parent company, Holiday Traditions, was started with the belief that exceptional customer service and personalized quality products are essential to ensuring our customers are treated like family.

From our modest single location's beginnings and only a small selection of products, we have surpassed many significant milestones along the way.  We carry over 100,000 ornaments that are always personalized free of charge and usually leave our warehouse within 1-2 days of order receipt. 

From our family to yours, we look forward to continuing to help you build memories and traditions that will last a lifetime. Holiday Traditions believes that our success depends on the satisfaction of our customers. Our beautiful personalization and gift wrapped products will be met with 100% customer satisfaction! You can rest assure that our secure online shopping will allow your order to be personalized and shipped quickly.

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8,382 Verified Customer Reviews

8,382 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
7373
(88%)
4 Shopper Approved - Review Star
730
(8.7%)
3 Shopper Approved - Review Star
174
(2.1%)
2 Shopper Approved - Review Star
52
(0.6%)
1 Shopper Approved - Review Star
53
(0.6%)

Delivery Time
4.8
5 Shopper Approved - Review Star
3697
4 Shopper Approved - Review Star
252
3 Shopper Approved - Review Star
68
2 Shopper Approved - Review Star
27
1 Shopper Approved - Review Star
42
Would Buy Again
4.8
5 Shopper Approved - Review Star
7424
4 Shopper Approved - Review Star
681
3 Shopper Approved - Review Star
177
2 Shopper Approved - Review Star
37
1 Shopper Approved - Review Star
63
Product Satisfaction
4.8
5 Shopper Approved - Review Star
3664
4 Shopper Approved - Review Star
266
3 Shopper Approved - Review Star
83
2 Shopper Approved - Review Star
40
1 Shopper Approved - Review Star
62
Customer Service
4.3
5 Shopper Approved - Review Star
250
4 Shopper Approved - Review Star
28
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
42
SHOW DETAILS

5-star reviews
7,000+

5-star reviews

6 years collecting reviews

About this Company

Welcome to MyOrnament.com, home to one of the largest online retailers of personalized Christmas ornaments. We are a family-owned and operated business that opened its doors back in 2004. Our parent company, Holiday Traditions, was started with the belief that exceptional customer service and personalized quality products are essential to ensuring our customers are treated like family.

From our modest single location's beginnings and only a small selection of products, we have surpassed many significant milestones along the way.  We carry over 100,000 ornaments that are always personalized free of charge and usually leave our warehouse within 1-2 days of order receipt. 

From our family to yours, we look forward to continuing to help you build memories and traditions that will last a lifetime. Holiday Traditions believes that our success depends on the satisfaction of our customers. Our beautiful personalization and gift wrapped products will be met with 100% customer satisfaction! You can rest assure that our secure online shopping will allow your order to be personalized and shipped quickly.

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Shopper Approved - Verified Customer Penny D.
2 days ago , Fl

Very good experience.

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Company Response

Hi Penny,

Thank you for your review and purchase of our State Trooper and Fire Fighter Woman Personalized ornaments. We are happy to know that you were pleased with your purchase. How clever to use the ornaments as cake toppers! We appreciate your comments and business. After more than two decades in the ornament business, we know how important quality keepsakes are to our customers. All the best to you and your family.--MyOrnament


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Shopper Approved - Verified Customer Charles K.
1 week ago

Nice selection

Would Buy Again
5/5

Company Response

Hi Charles,

Thank you for your review and purchase of our keepsakes including our Beagle ornament and Love On A Cruise Ship Couple Personalized Ornament. We appreciate your business and are happy to know you would consider us again. We will send a follow up message to see what we may be able to do to turn your 3 star review into a 5 star. We value the feedback of our customers and are grateful for your order and comments.--MyOrnament


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Shopper Approved - Verified Customer Janice F.
1 week ago

I had a Welcome15 coupon to use but was not given the opportunity to use it when checking out!!!

Would Buy Again
4/5

Company Response

Hi Janice,

Thank you for your purchase of our Personalized Anchors Away Boating Ornament. We appreciate that you took the time to post a review and mention the difficulty with using the coupon. There is a box to apply a coupon code just before the check out process. We have made the adjustment for you and will send an email with more information about that. Your ornament is on the way with an expected delivery of Monday. Thanks again for choosing our keepsakes.--MyOrnament


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Shopper Approved - Verified Customer Laura Z.
1 week ago

Quick

Would Buy Again
5/5

Company Response

Hi Laura,

Thank you for your purchase and review of our Fireplace Joy Family of 8 Personalized Ornament. It was a new product for us this past year and quite popular. The colors are amazing! We are glad you were pleased with our selection and service. We hope you will return to us again when looking for a quality keepsake delivered on time.--MyOrnament


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Shopper Approved - Verified Customer Laura B.
1 week ago

Super easy to order. Thank you.

Would Buy Again
5/5

Company Response

Hi Laura,

Thank you for your purchase and review of our Wedding Couple With Cake Personalized Ornament. We are happy you were pleased with our products and service. We have been in the keepsake business for more than two decades. It means a great deal to our entire team when a customer takes the time to share their comments. Thank you for choosing us. We hope to welcome you back in the future when you are in need of a quality keepsake.--MyOrnament


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Shopper Approved - Verified Customer Melanie G.
3 weeks ago

Quality product and service. This was my second time ordering and I will be a customer for years to come. Thank you!

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Company Response

Thank you for your purchase and review of our personalized red stockings family of 3 Christmas ornament. We appreciate that you took the time to tell us and others about your experience. As a family-owned small business, we take pride in delivering our quality products on time and with exceptional customer service. We are happy to know that you found that to be the case as well. We look forward to working with you again in the future.--MyOrnament


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Shopper Approved - Verified Customer Ned S.
4 weeks ago , Ga

Great product. Quick and easy ordering. Fast shipping delivery with very secure packaging.

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Company Response

Hi Ned,

Thank you for choosing MyOrnament for your purchase of our Joy Fireplace Family of 2 personalized ornament, along with our Elephant Couple personalized ornament. We are pleased that you found our ordering and shipping processes to be easy. We recently upgraded our website and packaging for an even better customer experience. Your comments will be shared with and appreciated by our website and warehouse teams. Please return to us again when you are looking for quality keepsakes delivered on time.--MyOrnament


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Shopper Approved - Verified Customer Lorraine Z.
03/10/2024 , MI

Ordered the postman for a retirement. So cute!
Looking into more ornaments for other special moments!

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Company Response

Thank you for choosing our family-owned, small business for your purchase of a postal worker personalized ornament. We appreciate you taking the time to tell us and others about your experience. Customized ornaments are a terrific option to celebrate special people. We hope you will shop with us again in the future.--MyOrnament


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Shopper Approved - Verified Customer Shyla V.
02/28/2024

So easy !!!

Would Buy Again
5/5

Company Response

Thank you for your purchase and review of our Best Teacher Stationary Personalized Ornament. We appreciate your feedback and that you found ordering from us to be an easy process. With teacher appreciation week fast approaching, it is a perfect time to celebrate a special educator with a colorful ornament. They make great gift tags also! Our family-owned, small business thanks you for your order and hope you will return to us again in the future.


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Shopper Approved - Verified Customer Catherine F.
02/27/2024 , FL

I like all the ornaments I got.

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Company Response

Thanks for choosing our family-owned, small business for your keepsake order. We appreciate the 5 star review of our family of 5 beach chair customized ornament and cruise ship with sunset personalized ornaments. These are two of our popular styles. The colors are so vibrant! We are anxiously awaiting the arrival of our 2024 graduation personalized ornaments. Please check back with us in the next couple of weeks for an updated offering.--MyOrnament


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Shopper Approved - Verified Customer Gwen H.
02/27/2024

Enjoyed finding some ornaments that I haven't seen before.

Would Buy Again
5/5

Company Response

Hi Gwen,

Thank you for your purchase and review of our keepsakes, including our At The Lake Personalized Ornament and Waiting for Santa Personalized Ornament. We appreciate that you took the time to tell others about your experience. We update our inventory on a regular basis, so keep checking back for new styles. Please visit us again when you are shopping for quality keepsakes delivered on time. We'd be glad to help!--MyOrnament

 


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Shopper Approved - Verified Customer JEANNE P.
02/25/2024

it was ok

Would Buy Again
5/5

Company Response

Hi Jeanne,

Thanks for your purchase and 5 star review of our rocking horse red personalized ornament. We are glad your experience was a positive one, as we always hope it will be. We appreciate the wonderful rating, but we will also send you a follow up message to see if there is anything we could do in the future to turn your "ok" into "great".--MyOrnament


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Shopper Approved - Verified Customer Joanne G.
02/15/2024

Much smaller than I thought it would be.

Would Buy Again
4/5
Product Satisfaction
3/5
Delivery
4/5

Company Response

Hi Joanne,

Thank you for your purchase and for taking the time to post a review. We do our best to show measurements on all the keepsakes we offer on our website. The colorful  2" x 4" cat lady personalized ornament was new for us and quite popular this season. We are sorry you expected it to be larger. We will be sure to pass your comments on to our supplier as well. We will send you an email to follow up on this too.--MyOrnament


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Shopper Approved - Verified Customer Jennifer H.
02/02/2024

For the most part good - glitches with payment, could not use my credit card, and glitches with customer service

Would Buy Again
3/5
Product Satisfaction
5/5
Customer Service
3/5
Delivery
5/5

Company Response

Thank you for your order and for your comments. We are aware that you tried to message us using our "contact us" form which has an unfortunate glitch and does not alert us when messages are received. We sincerely appreciate that you made a second attempt by emailing us at [email protected] about the issue and that we responded quickly to that email and also immediately by phone to answer your question. We were happy to reassure you that we processed your ornaments as you anticipated. By now you should have received your keepsakes. We do hope that you love them and that you will consider our family-owned, small business again in the future. We will send an email to you requesting more information regarding the credit card issue that is mentioned here. We were not aware of that issue for you and never want our customers to be frustrated. Our goal is to help you create memories that last a lifetime. Thank you again for your review and comments.--MyOrnament


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Shopper Approved - Verified Customer Kelly H.
01/30/2024 , AL

They have the cutest ornaments. I order every year and delivery is super fast. I also ordered some other ornaments from another company and was very disappointed. The personalization was messy and took 4 days longer to come.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5

Company Response

Hi Kelly,

Thanks for your comments about our large selection of ornaments and fast delivery. We pride ourselves in the service we provide to our customers and appreciate your valuable feebdack by taking this survey.

--MyOrnament


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Shopper Approved - Verified Customer Linda R.
01/27/2024 , OH

Love looking at all the pretty personalized ornaments. They make great gifts. Reasonable prices and free shipping too.

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Company Response

Thanks for taking the time to post your comments and review. We appreciate the feedback about our single parent selection and will make sure our purchasing team keeps an eye out for any new styles that may be available. Keep checking back as we update our website often.


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Shopper Approved - Verified Customer Peter H.
01/25/2024

Easy to use, fair prices

Would Buy Again
5/5

Company Response

Thank you for your purchase and review! We appreciate you sharing your experience with us and with others.--MyOrnament


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Shopper Approved - Verified Customer Nancy W.
01/19/2024

You need to add the Space Force as a Military Branch

Would Buy Again
4/5

Company Response

Thank you for your order and comments. We will offer your suggestion to our purchasing team. Please check our website from time to time as we add new styles on a regular basis. We appreciate your business. --MyOrnament


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Shopper Approved - Verified Customer Teresa D.
01/14/2024

It was quick, easy and reasonable

Would Buy Again
5/5

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Shopper Approved - Verified Customer Mary H.
01/13/2024 , MA

Love it. Quick shopping. Items are beautiful.

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Company Response

Wonderful! We are glad you were pleased with your shopping experience and our products.--MyOrnament


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