5 Stars

4.8 Overall Rating

Based on 147
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews
Linda A | Submitted 28 Feb 2017

My complaints are not with the people who pick up the items and transport them. My problem is with the individuals you call trying to get information....the lady who answers when you call is very rude and hard to understand. l was trying to get a ball park figure of when the truck would be arriving because l need more than a 24 hour notice for work. The dispatcher was just as rude, said the driver would call me. l asked if the price changed he said he emailed me the final invoice...l called him back saying l had not received it, he said he would resend it "later today". He was still very rude. l am glad l don't plan on needing a moving company again any time soon, and if 5 Star was the last moving company in the country l would do it myself.

Recommend this Company 1 1.0
Would Buy Again 1 1.0
Price 2 2.0
Product Satisfaction 2 2.0
Delivery Time 3 3.0
Customer Service 1 1.0 tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Average of 9 reviews without comments.
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