movingaheadservices.com Reviews

About this Company

Moving Ahead Services is an award winning, full service relocation company.  Serving customers in Ohio and across the county - Specializing in long distance relocation, local moves, business and office moving, corporate relocation, real estate and more. 

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

765 Verified Customer Reviews

765 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
656
(85.8%)
4 Shopper Approved - Review Star
77
(10.1%)
3 Shopper Approved - Review Star
18
(2.4%)
2 Shopper Approved - Review Star
10
(1.3%)
1 Shopper Approved - Review Star
4
(0.5%)

Product Satisfaction
4.7
5 Shopper Approved - Review Star
379
4 Shopper Approved - Review Star
61
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
5
Customer Service
4.3
5 Shopper Approved - Review Star
40
4 Shopper Approved - Review Star
12
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
500+

5-star reviews

About this Company

Moving Ahead Services is an award winning, full service relocation company.  Serving customers in Ohio and across the county - Specializing in long distance relocation, local moves, business and office moving, corporate relocation, real estate and more. 

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K
Karim T.
02/12/2018 , OH

The movers were professional, efficient and very personable. This was my first time using movers and I was completely satisfied.

Product Satisfaction
5/5

S
Sharon D.
02/01/2018 , OH

This is my second experience with moving ahead storage and it was just as positive as my first. Scheduling was a breeze. I was contacted the morning of my move by the supervisor of my moving crew and conformed all details. The crew showed up on time and as planned. My movers were professional, proficient, and faster than I ever would have thought imaginable.

Product Satisfaction
5/5

A
Amy
02/01/2018 , OH

I put the following feedback on your Facebook page:

Fantastic customer focused company!! Moving Ahead Services moved us today - Jon (the lead) and Aaron were AMAZING! Jon initially walked us through the plans - we had items going to multiple places. They were very professional and treated our belongings like they were their own. I cannot say enough good things about the entire process (starting at the initial call). I not only highly recommend this company, I know we will be using them to move to our new home in a few months. Thanks again for everything!!

Product Satisfaction
5/5

T
Tom B.
01/31/2018 , OH

The guys were really friendly and worked fast. They did a good job packing and moving us.

Product Satisfaction
4/5
Customer Service
1/5

J
Jennifer K.
01/27/2018 , OH

My husband and I were very pleased with moving ahead services. We highly recommend having them help you out. We had one glass piece broke but they took it and returned it to us in two business days. They were very professional with the whole move.

Product Satisfaction
5/5

C
Chris M.
01/26/2018

The Moving Ahead Services team delivered on their promise for a quality and efficient move. We used them 3x - once to pack and move to an apartment while our home was being built. A second time to store and then deliver our household and third time to move from our apartment. It was great to have many of the team return to work with us. They were familiar with our home and our preferences on moving priorities.

Thank you for helping us to make this a positive experience.

Product Satisfaction
5/5

S
Steve
01/26/2018 , OH

They arrived on time to move a 300 pound gun safe and got it to the destination in a timely safe manner. I would recommend them for any of your moving needs.

Product Satisfaction
5/5

D
Diane A.
01/26/2018 , OH

Moving Ahead services EXCEEDED my expectations!! They did a fabulous job, and I would use them again and recommend them to friends and family in a heartbeat! The movers arrived exactly on time, and got all my belongings quickly and safely packed away, transported and delivered to my new location. The movers were professional, friendly and courteous. And the price was extremely reasonable. Can't say enough good things about them!

Product Satisfaction
5/5

C
Caryl L.
01/20/2018

The movers were fantastic. They arrived when they said they would and were attentive to my needs. We were very pleased with the service that we received. It was well worth the money.

Product Satisfaction
5/5

T
Teresa H.
01/20/2018 , OH

The men were great in all respects, from calling to give me updates on time of arrival to working in very challenging weather conditions, ice storm that day. Hope to get the same 2 movers when my furniture is moved from storage to my new apartment. Would definitely recommend your company to friends! Thanks so much Teresa Harmon

Product Satisfaction
5/5

S
StClair
01/19/2018 , OH

The team did not clear shrink wrap on several items
Did not assemble several pieces
Left a number of boxes in the garage
Furniture left in garage while snow blew in
Several pieces were damaged
Left a hand truck
Only 4 versus 5 Movers
I was Asked several times about tipping
Worried about Saturday job

Product Satisfaction
1/5

C
Clothing C.
01/19/2018 , OH

5 star service. All the workers were personable and helpful. They took great care of all items they moved for us. Work progressed quickly and carefully. Absolutely recommend.

Product Satisfaction
5/5

K
Katie R.
01/17/2018 , OH

Henry did an excellent job trying to navigate a second-story, pre-ear building with me large sofa and other furniture. He was polite and kept up a fast pace throughout the loading and unloading processes and also did a great job keeping his younger team membemember on task. This is my second time using this moving company and I have no plans to look elsewhere for my next move.

Product Satisfaction
5/5

B
Beth W.
01/16/2018 , OH

The men were courteous and very professional. I was very satisfied with the price that I paid as well as the job that they did. If I every need to hire a moving company again, I would hire this one. I highly recommend them.

Product Satisfaction
5/5

J
Jeffrey A.
01/15/2018 , NC

Word of mouth

Product Satisfaction
5/5

C
Clifford A.
01/13/2018 , MI

The movers were on time, open for suggestions in making the packing, moving of furniture and deliver's in a thoughtful manner. They were efficient and had helpful ideas to make the deliveries easier. Jeff explained everything up front and made the whole experience pleasant.

Product Satisfaction
5/5

K
Kayla M.
01/13/2018 , OH

I moved from a one bedroom apartment and put my belongings in storage from August through December. The cost from moving out of the apartment and into the storage unit was approximately $900 with tip, and the cost of the move out of the storage unit and into my new house was approximately $400 with tip. I have no idea why there was a $500 difference, and have not received a response to the email inquiry I sent about the difference.

For the move out of the apartment, I wasn't sent a receipt showing the final charge until several days after the fact and only after I requested it. I was supposed to receive a phone call confirming they were finished moving my belongings into the storage unit so there was a confirmation of a "stop time", but I didn't receive the call.

In October, I had to gain access to my unit to pull out two suitcases. I was previously told 24 hours' notice was needed, but when I called, they advised they needed three days' notice. Several items were broken inside of storage totes, leading me to believe boxes weren't handled with proper care.

The individuals who came out to move me the first time were great. The two who came out the second time, however, were another story. One had a fractured foot and shouldn't have been working, causing concern on my part about Moving Ahead's labor practices if this young man couldn't even take time off to recover. The other man was quite chatty and stopped to talk almost as much as he moved things inside of the house.

Product Satisfaction
2/5
Customer Service
2/5

R
Roger D.
01/12/2018 , OH

Hours taken vs hours quoted way off. Cost was $700 increase. If that's normal business that's bad business because it equates to no referral business. On top of that there was a pick up truck and car full of stuff left behind. And we fed them breakfast and lunch.

Product Satisfaction
2/5
Customer Service
5/5

Merchant Response

movingaheadservices.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

K
Keith K.
01/12/2018 , OH

I've used 4 moving companies the last 10 years and was extremely impressed with how professional And helpful everyone we interacted with was. The move team was helpful and worked in sub zero temps to get our move completed on time and with no issues. Great team and a great company!

Product Satisfaction
5/5

J
Jill B.
01/10/2018 , OH

I couldn't be happier with Moving Ahead. Your we're prompt and quick, and you worked with us when we weren't sure of our moving date. You made a difficult time much easier.

Product Satisfaction
5/5

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