moneymutual.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,058 Verified Customer Reviews

1,058 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

3.5

Overall Star
Rating

5 Shopper Approved - Review Star
554
(52.4%)
4 Shopper Approved - Review Star
112
(10.6%)
3 Shopper Approved - Review Star
51
(4.8%)
2 Shopper Approved - Review Star
43
(4.1%)
1 Shopper Approved - Review Star
298
(28.2%)

Would Recommend
3.5
5 Shopper Approved - Review Star
554
4 Shopper Approved - Review Star
94
3 Shopper Approved - Review Star
53
2 Shopper Approved - Review Star
40
1 Shopper Approved - Review Star
317
Customer Service
3.0
5 Shopper Approved - Review Star
50
4 Shopper Approved - Review Star
9
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
50
SHOW DETAILS

5-star reviews
500+

5-star reviews

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L
Lee
06/19/2017 , MA

Not consistent including the website I try to use links that are supposed to take me back to my information and I can't get further or pass my name

Would Recommend
3/5

D
Dianna
05/19/2017 , TX

No help at all, statements like your money is on its ways is bad advertisement as I have not got any pleasant help but being turned down. I have been disappointed

Would Recommend
1/5
Customer Service
1/5

A
Anthony
05/16/2017 , MA

I wanted an installment loan, not a payday loan, I chose installment loan for that reason, I was connected to a company that offers payday loans, I was offered a loan of 300 with a payback of 390 for a two week period. Not what I requested or wanted. You should not offer customers installment loans when you are going to refer them to a payday lender.

Would Recommend
1/5

M
Marianne
05/12/2017 , MA

It was an easy process, and the customer service rep for my loan company was excellent!

Would Recommend
5/5

K
Kimberly
05/07/2017 , OH

I felt the rate was way out of reach for 300 you pay back 1600 that's ridiculous.

Would Recommend
2/5

E
Edward M.
05/06/2017 , NJ

It's shameful how much you are charged for a little
Amount of money ... can't wait to get my income tax and pay it off and not use this again .. it's good for an emergency which these passed few were for .

Would Recommend
1/5

C
CJ
05/05/2017 , OH

I had applied online and received a call for further verification of my loan. Everything seemed to go well. I ended up having 2 (I think) more calls to re-sign everything again. It was very frustrating because after the first call I was out on the road getting some errands taken care of. I also hope to pay off sooner because the interest and fees are the highest I have EVER paid.

Would Recommend
3/5

M
Michelle
05/05/2017

If you are in a financial pinch for any reason use Money Mutual to find you a lender ! Fast , easy and private

Would Recommend
5/5

A
Anonymous Customer
05/04/2017 , CA

The amount ($255) is a joke, maybe a homeless person could use that little of an amount.

Would Recommend
1/5

T
Terry
05/01/2017

You set me up with a predatory lender. American web loan.

Would Recommend
1/5

J
Joan K.
04/27/2017 , NM

I do not like receiving a phone call from the potential lender. I am not certain to whom I am speaking. I did not take a loan because I was afraid I was being scammed.

Would Recommend
1/5

D
Dancing18
04/19/2017 , KY

I was satisfied with my "customer service" experience the "contact representative was very knowledgeable, helpful & understanding of my concerns pertaining to being interested in getting a loan through "Money Mutual". I didn't feel like I was being scammed in anyway the fact that "Money Mutual" is actually located in the "United States" the contact representatives spoke clear & precise "English" were actually born & raised in the "United States" made my personal experience with "Money Mutual" customer service representative quite pleasant really.

Would Recommend
5/5
Customer Service
5/5

A
Anonymous Customer
04/18/2017

No loan. Only extremely high interest-rate

Would Recommend
1/5

B
Brent R.
04/12/2017 , LA

Lender chosen rates were outrageous!!! Not acceptable, my credit is good and they offered me a loan at a rate of 337%.....like really

Would Recommend
1/5

A
Anonymous Customer
04/11/2017 , NJ

They took care of me well.The people are very professional and polite.

Would Recommend
4/5

M
Michael C.
04/07/2017

I was not able to find a loan.

Would Recommend
5/5

A
Anonymous Customer
04/06/2017

At I was told by I email that I was approved and I even signed the contract and then a lady called me telling me sorry but we don't qualify Hispanics!Pretty sad!

Would Recommend
1/5

A
Anonymous Customer
04/04/2017

Very satisfied

Would Recommend
5/5

E
Ed K.
03/31/2017 , NJ

Quick and easy ! Customer service excellent I spoke to a woman last night I forget her name she was very helpful and today I spoke with Christopher Thon who closed the deal ! He was extremely professional and answered all my question prompt and without hesitation , he is an asset to your company !!!

Would Recommend
5/5

R
Ron
03/31/2017 , TX

Simple, easy to use, fast!

Would Recommend
5/5

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