michaelandsoncharlottesville.com Reviews

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60 Verified Customer Reviews

60 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.4

Overall Star
Rating

5 Shopper Approved - Review Star
46
(76.7%)
4 Shopper Approved - Review Star
4
(6.7%)
3 Shopper Approved - Review Star
5
(8.3%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
5
(8.3%)

Customer Service
5.0
5 Shopper Approved - Review Star
1
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.5
5 Shopper Approved - Review Star
7
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.0
5 Shopper Approved - Review Star
5
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
46

5-star reviews

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H
Shopper Approved - Verified Customer holly J.
07/14/2020

easy to request service on line


L
Shopper Approved - Verified Customer Lloyd E.
07/03/2020 , VA

Always provides top service

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

S
Shopper Approved - Verified Customer susan M.
06/11/2020

Michael and Son's has always provided great service.


R
Shopper Approved - Verified Customer Rochelle D.
03/26/2020

Thank you for your help.


A
Shopper Approved - Verified Customer Alan H.
01/08/2020

Submitted a request for service before Christmas, no contact from Michael & Son as of second Wednesday in January.


J
Shopper Approved - Verified Customer John T.
12/14/2019

Prior HVAC installation went very well.


B
Shopper Approved - Verified Customer Birgit G.
11/15/2019

The services offered are easy to see, and scheduling the service was very easy


S
Shopper Approved - Verified Customer Steve L.
10/18/2019 , VA

Just a bit pricey to replace ceiling fans and light fixtures, about $300 a piece. The work crew was knowledgable, courteous, and efficient.

Product Satisfaction
5/5
Price
3/5

T
Shopper Approved - Verified Customer Tim
09/03/2019

I always use Michael and Sons, they are prompt, professional and reasonably priced.


H
Shopper Approved - Verified Customer hillary B.
08/12/2019

super easy online site, which is perfect while I'm trying to multitask.


T
Shopper Approved - Verified Customer Thomas
07/22/2019

So far so good


D
Shopper Approved - Verified Customer Darrell K.
07/09/2019

Used your plumbing service which is always the BRST hoping same for electrical


J
Shopper Approved - Verified Customer Joyce J.
07/03/2019

I am so happy to have the coolness the heat pump is providing in this hot weather. Michael and Sons were very efficient in the installation.


D
Shopper Approved - Verified Customer Dustin P.
06/26/2019

Wed site is very informative and user friendly.


X
Shopper Approved - Verified Customer x
05/20/2019

Easy service request form on the website, thanks!


R
Shopper Approved - Verified Customer Richard R.
04/13/2019 , VA

Joey provided amazingly instant service and demonstrated magnificent professional help. Surely will call Michael & Son the next time I need reliable, courteous, exceptional help. Richard G.

Product Satisfaction
5/5
Price
5/5

E
Shopper Approved - Verified Customer Elizabeth B.
03/29/2019 , VA

I've used your company before and been impressed with the service and price. I had both a plumber and an electrician in that day. The plumber was great. He knew what he needed and was very clear in explaining the fix and what he would need. The electrician was less so and I had to call him back after he left to fix a short that he had avoided in his initial installation of the ceiling fan and light kit. I thought the additional charges were not warranted and should have been taken care of when he did the installation. Both were pleasant and presented themselves professionally. I was happy enough to sign up for an annual service agreement.

Product Satisfaction
4/5
Price
4/5

P
Shopper Approved - Verified Customer Patty N.
02/19/2019

Service and people are very good, but furnace still not working.

Update: Furnace working but after waiting 5 days for part to come in (with no heat), it was discovered the part didn't need to be replaced, the system hose had leaves inside it. Glad they figured it out before paying for the part, but a week with no heat in the winter was not fun. Thank you.

Product Satisfaction
4/5
Price
4/5

T
Shopper Approved - Verified Customer Tila K.
02/18/2019

Na


C
Shopper Approved - Verified Customer Cristi R.
01/28/2019

Pretty easy as I only had to find the website and submit a request


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