michaelandsoncharlotte.com Reviews
81 Verified Customer Reviews
81 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.3
Overall Star
Rating
5-star reviews
05/25/2020
Will respond after this service. Previous service has been outstanding.
05/22/2020
requested service call before but never received it.
05/14/2020 , NC
Excellent
04/01/2020
Entered an inquiry on the site. Someone quickly contacted me to schedule a service call...that part was great. However, that “service call” was simply the tech showing up at my house, taking two pictures of my water heater, and putting together a quote for $2,000 repairs or for $3,600 replacement. Not once did he even touch the hot water heater, let alone diagnose anything for the repairs. I essentially paid $72 for someone to put together quotes. Manager already contacted me and confirmed that the $70 fee is to have someone pull up in my driveway and even admitted that the “service” could be handled over the phone. Can’t charge $70 for a phone call though, can you?
02/24/2020
I called earlier today and was told then someone would contact me but I never got a call from anyone
02/04/2020
So far so good.
12/07/2019
The website was very user friendly.
10/20/2019
Found exactly what I was looking for. Thanks
10/15/2019
You guys are the best
10/02/2019
responsive
07/25/2019
just fine so far...
06/26/2019
Have used in the past, always happy with service.
04/24/2019
This is a Phenomenal company.
03/27/2019
Hoping for a quick electrical job.
03/27/2019
After-hours request.
Hoping for an easy fix.
03/17/2019
So far it is great!
02/19/2019
this is my second request for service.
11/26/2018
good customer service for repairs
10/21/2018
Website is easy to navigate
10/17/2018 , NC
I have had a great experience with them and highly recommend them for any issues you may have. My technician was fantastic and provided great service, was polite, detailed and the best at what he did for us!!
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